System Center Configuration Manager 2007(SCCM) has introduced a valuable feature, Desired Configuration Management (DCM), that enables assessment of client configuration compliance with specified configuration baselines.  With Service Manager Beta 1, we have introduced integration with DCM where...

Early feedback on Service Manager Beta 1 has highlighted that many folks would like more information around administration of connectors, especially on how to track the progress of a connector. TASKS First, I would like to point out some of the tasks available for Service Manager Beta 1 for a connector...

In Service Manager Beta 1, you can create a Connector to a System Center Configuration Manager 2007 SP1 database. The SCCM Connector brings Configuration Item data about computers managed by SCCM, including Hardware & Software Inventory, Software Updates, and Desired Configuration Management (DCM...

System Center Service Manager Beta 1 has shipped! You can download the Beta from Connect: https://connect.microsoft.com/SelfNomination.aspx?ProgramID=2733&pageType=1&SiteID=446

It’s been a while since I posted as we have been feverishly working on the Beta 1 for System Center Service Manager.  Now that we are getting close to shipping Beta 1, I will start blogging again. Beta 1 has a number of great features, including Incident Management (including automatic creation...