I have exciting news to share! We have a Service Manager Test Drive preview of Beta 2 available to try out now.  It’s on hosted VMs, so all you need to do is log in with your Windows Live ID and start playing with it. The VMs have all of the same sample data we used in our demonstrations at the...

System Center Service Manager Beta 1 has shipped! You can download the Beta from Connect: https://connect.microsoft.com/SelfNomination.aspx?ProgramID=2733&pageType=1&SiteID=446

It’s been a while since I posted as we have been feverishly working on the Beta 1 for System Center Service Manager.  Now that we are getting close to shipping Beta 1, I will start blogging again. Beta 1 has a number of great features, including Incident Management (including automatic creation...