Marc Umeno's Blog

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  • Blog Post: Service Manager Test Drive Available Now

    I have exciting news to share! We have a Service Manager Test Drive preview of Beta 2 available to try out now.  It’s on hosted VMs, so all you need to do is log in with your Windows Live ID and start playing with it. The VMs have all of the same sample data we used in our demonstrations at the...
  • Blog Post: Users in Service Manager Beta 1

    Quick points on users for Service Manager Beta 1: 1.  You can automatically populate users in Service Manager by creating an Active Directory connector. 2.  It may not be obvious, but you can view users in the Administration workspace under the Security node: 3.  You can also create a...
  • Blog Post: Administering and Tracking Service Manager Beta 1 Connectors

    Early feedback on Service Manager Beta 1 has highlighted that many folks would like more information around administration of connectors, especially on how to track the progress of a connector. TASKS First, I would like to point out some of the tasks available for Service Manager Beta 1 for a connector...