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  • Blog Post: A Day in the Life of James Whelan, Partner Technical Services

    Time for another instalment in our infrequent but popular series A Day in the Life. In the hot seat this time is James Whelan, Technical & EMEA Compete Lead. I work in the Partner Technical Services team (PTS) and my job is to ensure that our Partners in the UK, Ireland and EMEA are getting the support...
  • Blog Post: A day in the life of Brian Reid, Microsoft Certified Master Instructor

    My name is Brian Reid, and I run my own freelance Exchange consultancy company called C7 Solutions ( www.c7solutions.com ). I'm based in Oxford in the United Kingdom and one of the many jobs I do is to teach on Microsoft’s advanced certification program, the Microsoft Certified Master (MCM) program at...
  • Blog Post: A day in the life of Ben Davies, Microsoft IT ‘jack of all trades’

    Welcome to the third in our D ay in the Life series, dedicated to unearthing Microsoft’s very own IT professionals and finding out what gets them out of bed in the morning. This week we caught up with Ben Davies, a familiar face around Microsoft UK in his job as IT Service Counter Support Representative...
  • Blog Post: An unusual day in the life of Jonathan Noble, IT pro at Newcastle University

    Jonathan (right), with colleague John Donaldson, about to leave the NUMed campus in the middle of a heavy storm A typical working day for me starts with kissing goodbye to the family, followed by a podcast/audiobook then email triage and some Kindle reading on my walk-Metro-walk commute from North Tyneside...
  • Blog Post: A day in the life of Mark Sewell, Escalation Engineer

    Pull up a chair and read the latest in our Day in the Life series. This week we meet Escalation Engineer, Mark Sewell. I’ve worked at Microsoft for around 8 years now and, boy, has time flown. I’ve seen many product releases, from Windows XP (back when I was an intern) through to the latest cloud offerings...
  • Blog Post: Using Lync to run Tech Days Online

    Hopefully many of you attended Tech Days Online last and got lots of value from the event. From a production perspective whilst it was a great deal of hard work, we really enjoyed the event and the end result. I thought I would put up a quick post on how we managed to run the communications side of...
  • Blog Post: A day in the life of Jon Lickiss, lab engineer and beginner IT pro

    I’m a student intern here at Microsoft, spending the academic year working as a lab engineer in the Microsoft Technology Centre (MTC). I’m between my second and third years of a BSc in Computing at Coventry University - I suppose I’d probably describe myself as a beginner IT professional! What we do...
  • Blog Post: A day in the life of Simon Ince, Application Development Manager

    Part four in our series of Day in the Life features. This week we hear from Simon Ince. Simon, it’s over to you… Simon Ince: hosting a workshop on ASP.NET MVC 3 with a customer in Germany I’m an Application Development Manager (or ADM), and work with customers as part of Microsoft Premier Support for...
  • Blog Post: A day in the life of Andrew Fryer

    Hello I am a technical evangelist and you’ll get an idea of what one of those is as I run through a typical day of mine (actually last Thursday). I have been on leave in New Zealand and I still haven’t quite got back on UK time so I am up at 4:30am putting the final touches to a talk I...
  • Blog Post: A Day in the Life of David Lynch, Microsoft Senior Support Engineer

    Welcome to the first in our new series, A Day in the Life. We’ll be talking to a variety of techy Microsofties about what they get up to during the old 9-5. We’d love to hear your suggestions for upcoming interviewees, so please post your suggestions in the comments box below. We kick off with David...