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This is what I like to call a “Jurassic post”. Now that Lync is widely available, it’s uncool to still blog about OCS 2007 R2 :-) But since there are still so many organizations using OCS 2007 R2 (I’m sure they all have plans to migrate to Lync) I decided to blog about one of the most common requests...

In a previous post, How to upgrade Polycom CX700 1.0.452.0 using the OCS 2007 R2 Device Update Service , I asked if someone could lend me an Office Communicator Phone Edition (OCPhone) with firmware version 1.0.199. Well, Minsoo Park from LG-Nortel (kudos for him) was kind enough to lend me one IP Phone...

One of the coolest features of Office Communications Server (OCS) 2007 R2 is the Response Group Service (also known as Automatic Call Distribution – ACD – in telephony world), a technology that’s mostly used in Contact Centers, but that can be applied in many different scenarios… But the purpose of this...

Have you noticed that after you install an OCS server, there are some additional files dropped in the root folder (C:\)? These are the temporary files of the VC++ 2008 Redistributable package, which extracts them to the root of the drive where the installation was run from. This is the complete list...

As you probably know by now, the setup process for Office Communications Server 2007 R2 has changed a little bit. One of the changes is that now you must manually install the Administrative Tools in a separate step (before, they were automatically installed with the product). Whether you’re installing...

Microsoft announced this week the next version of Office Communications Server 2007, codename Wave 13, but that will be officially named as Office Communications Server 2007 Release 2 (R2). New Capabilities on a Strong, Unified Foundation Key new features of Office Communications Server 2007 R2 include...