Rui Silva - UCspotting

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  • Blog Post: Connecting Communicator R2 to Exchange UM

    Recently, I was doing some tests with Exchange Unified Messaging, but when I tried to connect to Exchange Voice Mail using Communicator R2, I got the following error: " Incompatible security setting.  The call could not be completed because security levels do not match " An Exchange UM...
  • Blog Post: The case of the disappearing tabs

    One of the coolest features of Office Communications Server (OCS) 2007 R2 is the Response Group Service (also known as Automatic Call Distribution – ACD – in telephony world), a technology that’s mostly used in Contact Centers, but that can be applied in many different scenarios… But the purpose of this...