http://blogs.technet.com/b/ucedsg/archive/2008/10/08/why-does-exchange-um-say-unrecognized-caller-in-ova-when-name-is-resolved-in-the-voicemail.aspxA question from a school in Utah: &#160; The scenario was their Outlook Voice Access (OVA) was not correctly announcing the caller when the user was in a different dial plan defined in UM . This problem occurs if the voice mail message is from a useren-USTelligent Evolution Platform Developer Build (Build: 5.6.50428.7875)http://blogs.technet.com/b/ucedsg/archive/2008/10/08/why-does-exchange-um-say-unrecognized-caller-in-ova-when-name-is-resolved-in-the-voicemail.aspx#3135404Sat, 11 Oct 2008 13:41:16 GMTd5e57398-b9ef-4490-9955-07cbb4e4a80d:3135404subject: exchange<p>Microsoft Outlook: 9 Things You Didn&amp;#39;t Know You Could Do Exchange 2003 servers with build numbers</p> <img src="http://blogs.technet.com/aggbug.aspx?PostID=3135404" width="1" height="1">http://blogs.technet.com/b/ucedsg/archive/2008/10/08/why-does-exchange-um-say-unrecognized-caller-in-ova-when-name-is-resolved-in-the-voicemail.aspx#3134367Thu, 09 Oct 2008 03:36:40 GMTd5e57398-b9ef-4490-9955-07cbb4e4a80d:3134367Blogs from the Microsoft Field<p>A question from a school in Utah: &amp;#160; The scenario was their Outlook Voice Access (OVA) was not correctly</p> <img src="http://blogs.technet.com/aggbug.aspx?PostID=3134367" width="1" height="1">