The Three UC Amigos

Three Microsoft UC technology specialists covering U.S. Education

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  • Blog Post: Where can I get some end-user CBT training for OCS R2 and Exchange UM?

    I get asked this one quite a bit by my customers deploying OCS and Exchange UM to their faculty and staff.  I found a partner, 4What Interactive , that provides some really nice end user CBT training for OCS R2 and Exchange UM OVA. Click here to view some of 4What’s CBT Microsoft UC training. They...
  • Blog Post: Where is the latest PBX compatibility list for Exchange 2010 Unified Messaging?

    I had a couple of Exchange 2010 voicemail questions from a school district from northern California replacing Cisco Unity voicemail with Exchange 2010 UM.   Where can I check if my PBX has been tested with Exchange 2010 UM? We have an updated Telephony Advisor list for Exchange 2010.  You can...
  • Blog Post: Where should I place my Exchange UM server?

    This is a common question I get since your PBX may not be in the same place as your mailbox servers.   Where do I put the Exchange UM components if I have a PBX in one location and an Exchange mailbox in another?   The typical rule of thumb to follow is: Place your SIP gateways close to your...
  • Blog Post: What is new with Exchange 2010 UM?

    We have a green light to talk about some of the upcoming Exchange 2010 features in more depth now.  Greg did an OWA post and this one is about UM.   Has the UM architecture changed? No, it is the same. As you see above, the architecture for Exchange 2010 UM is the same as Exchange 2007 UM....
  • Blog Post: Troubleshooting Exchange 2007 Unified Messaging whitepaper

    There is nicely written whitepaper to help you troubleshoot and understand how Exchange 2007 Unified Messaging works. I pasted in a few whitepaper highlights below:   Exchange UM architecture: Shows a nice breakdown of the UM services and worker processes and what they do and how they talk.  ...