The Three UC Amigos

Three Microsoft UC technology specialists covering U.S. Education

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  • Blog Post: What roles can I virtualize with Lync 2010?

    I was asked this by a university in San Diego.  What are the supported Lync roles that can be virtualized? All Lync Server 2010 roles can be virtualized.  Here is a list of supported roles: · Instant Messaging (IM) · IM conferencing · Presence · Enterprise Voice (PSTN) · Audio Conferencing...
  • Blog Post: What can you tell me about Lync Security?

    Updated 5-20-11 with new independent security tests against Lync Server 2010   I sometimes get asked by telecom teams how secure is the voice traffic in Lync and is the conferencing traffic secure both on the internal network or externally. Note: diagrams and a few excerpts taken from our whitepapers...
  • Blog Post: What can I do now to prepare for Lync Server 2010?

    With the RTM release of Lync Server 2010, I have been asked by several education customers what they can do now to get ready for Lync Server 2010.  I put together a few items which can be helpful for you:   Step1: Read and read some more (note: these are release candidate documents and should...
  • Blog Post: What are the top Lync Server 2010 features I need to know about?

      This release of Lync is not just a minor upgrade from OCS 2007 R2. It has some awesome new features and functionality coming.  I figured I should try and provide a bulleted list of the top features you need to be aware of. (screenshots are courtesy of Lync product team and some of my own...
  • Blog Post: Lync Server Standard CAL is being added to Core CAL suite

    This is good news that you can be licensed for Lync IM and Presence via new Core CAL suite coming August 2011.  See the upcoming CORE CAL here: *Suite components currently planned for August 2011, and would be available with active Software Assurance coverage on or after the products become available...
  • Blog Post: But does Lync Server 2010 really have PBX voice reliability or call scalability?

    A question often asked by my education customers. Recently, a well respected and unbiased 3rd party network consultancy company called Miercom conducted a series of tests to validate if Lync Server 2010 could sustain 3 days of a million calls without incident to see if it were on par with other enterprise...
  • Blog Post: The official Lync Server 2010 Planning Tool shipped today

    A lot of my customers have been asking when this was coming since they wanted to begin planning for their virtualized and physical Lync server deployments. This tool has quite a few improvements over the RC planning tool. I pointed out some them below. This tool has a new virtualization option in the...
  • Blog Post: Lync Server 2010 Resource Kit New and Updated Chapters available

    Some outstanding Lync Server deep details in the Lync Server 2010 Res Kit with new content updates available this month. I would recommend you download these chapters and become familiar with them if you are a Lync Administrator. You can download individual chapters or all the chapters.  Here are...
  • Blog Post: New F5 load balancer deployment guide available for Lync Server 2010

    Microsoft Lync Server 2010 requires either full hardware load balancers to be leveraged for a redundant production rollout or leverage  the new option which is a combination of hardware load balancers for DCOM and web traffic combined with DNS load balancing for the remaining Lync traffic. See Greg...
  • Blog Post: Want some deeper dive video based training on the upcoming Office 365 cloud offering?

      Some excellent Office 365 video jump start training delivered by the products teams covering Lync Online, Exchange Online, SharePoint Online, and Office 365: • Office 365 Jump Start (01): Microsoft Office 365 Overview for IT Pros • Office 365 Jump Start (02): Deploying Clients for Office 365 ...
  • Blog Post: How does Lync handle Section 508 compliance?

    I get asked this quite often. The answer is Lync 2010 and Lync Server 2010 both have 508 VPATs available here .   A couple of examples shown below: Support for high contrast Lync voice also allows for TTY users. For more on the accessibility features see the Lync  product team’s blog post here...
  • Blog Post: What is your video conferencing interoperability with Lync Server 2010?

    Updated 3-15-2011 with new RMX screenshots Updated 2-18-2011 with new interop information I was asked by a university in Oregon if we work with existing video conferencing solutions such as TANDBERG (now Cisco) and Polycom. The answer is we can coexist with Polycom video conference systems directly...
  • Blog Post: Next generation of Office Communications Server named Microsoft Lync Server 2010 and release candidate now available for download!

    We finally announced the name for our next generation of Office Communications Server today! It is Microsoft Lync Server 2010. There are all sorts of reasons to rename it but mostly was due to the fact that Lync defines how the product connects/links you with people internally/externally from anywhere...
  • Blog Post: Lync 2010 Best Practice Analyzer is now available

    This is a great tool to analyze your Lync deployment and should be leveraged on a daily/weekly basis as part of your Lync Server operational best practices. The BPA will scan your Lync infrastructure, report errors, warnings and information about the settings and configuration. The BPA validates your...
  • Blog Post: Can you walk through all the video formats supported by Lync Server 2010?

    I was asked this by a university in Virginia.   I found this useful matrix showing the supported video conferencing formats for Lync Server 2010.  The takeaway here is the first three formats are supported with multiparty video conferencing with up to 250 users per video conference and the...
  • Blog Post: Step by Step Guide for deploying Lync Server 2010 Release Candidate available

    I encourage you to walk through this in your labs for a detailed dry run of your production installation.   Reference lab you build out from the document listed here. You can optionally install Edge for external testing, etc.   Very nice step by step procedures for installing Lync Server into...
  • Blog Post: What are all of the Lync IP phones available to me?

    This was a question from a school district in Colorado looking to retire Avaya and replace with Lync Server 2010. (screenshots from Lync product team) I found this great new matrix available listing all of our Lync optimized or Communications ready IP phones: For a list of all Lync optimized IP phones...
  • Blog Post: Is there additional end user training for Lync available?

    Yes, Bill found some additional end user self paced training for Lync. Here is the course agenda: Getting Started with Lync 2010 Introduction Exploring Lync 2010 Adding Contacts Collaborate with Contacts Transfer and Forward Calls Customizing Lync 2010 Customizing Lync 2010 and Adding Contacts Self Test...
  • Blog Post: What is new with Group Chat in Lync Server 2010?

    updated – 3-16-11 with new information   What is Lync Group Chat? Persistent topic-based discussion forums support dispersed teams “Channel dock” makes participation simple and efficient Multiple content types enable flexible information sharing Customizable notifications and alerts control interruptions...
  • Blog Post: When the going gets rough…Lync can help

    Marquette University was part of our early adopter program for Lync Server. They currently have deployed Lync for voice, IM/Presence and conferencing for about 1000 users on campus thus far and are targeting an additional 3000 voice endpoints on campus over the next year.  About a month ago, they...
  • Blog Post: snom phones to be listed on compatibility list for OCS 2007 R2 and with the upcoming Lync Server 2010

    This is great news as we add a great SIP phone partner to our Microsoft ‘Other compatible IP Phone’ compatibility list here .  In education, the need for a high value and lower cost IP SIP phone is a strong need. I have several education customers who have deployed snom phones with OCS R2 with great...
  • Blog Post: Where is the Lync end user training material?

    I get asked this question from several of my education customers who are in the process of deploying Lync or are piloting Lync.  I found some nice resources to help here:   Lync 2010 Quick Start Guides The Lync quick start guides has eight different quick start end user training topics and...
  • Blog Post: I recorded a session in Lync….

      I was presenting to a customer the other day and the question came up as to where the content is stored and if I have access to the attachment when recording. When you record using Lync all information is available – audio, participant video, panorama video, IM, and shared content. The recorded...
  • Blog Post: How do you schedule Lync meetings without Outlook?

    You couldn’t until today. Now you can grab the Lync Server 2010 Web Scheduler. Here is what the Lync Web Scheduler can do: Scheduling a new online Lync meeting. Listing all existing Lync Server 2010 meetings that the user has organized. Viewing and modifying details of an existing meeting. Deleting an...
  • Blog Post: Some great new Lync 2010 content available

    The Lync product team came out with my favorite protocol style of poster for Lync Server 2010. Perfect for your cube or wall!. Check out some snips from it below: View or grab poster with zoom it or download it There is also the new Lync Server 2010 Tech Center on TechNet. Grab the new Lync Server 2010...