This release of Lync is not just a minor upgrade from OCS 2007 R2. It has some awesome new features and functionality coming. I figured I should try and provide a bulleted list of the top features you need to be aware of. (screenshots are courtesy of Lync product team and some of my own)
•Contact Cards – these are available in all Office and SharePoint applications as well
•Unified Contact Store – no longer do you have contacts all over place
•Activity Feeds – similar to Facebook status feeds shows list of status changes, title changes, OOF, etc.
•Fast Search – quickly find people in your organization
•Skill Search – you can find ‘Nanotechnology expert’ on your campus for example
•Frequent Contacts – folks you communicate with the most are listed
•Conversation View – lists all the communications you have had in a single view (meetings, voice calls, IMs, etc)
Mac Office 2011 just Released To Manufacturing (RTM) last Friday. Watch their funny RTM video here. With that release comes a new Outlook 2011 Mac client and a new Communicator client for Mac.
New Outlook 2011 for Mac client
Showing the ability to read Exchange calendar, change presence and display calendar information in the contact card on the Mac.
Some of the Mac 2011 enhancements include:
Voice call view on Mac 2011 client
•Single client – Live Meeting client is GONE!! All conferencing is provided natively in the Lync 2010 client.
•Join reliability – make it easier to join meetings from mobile phones and from meeting reminders
•PSTN conferencing features – will have DTMF controls, audio announcements, meeting lobby
•Rich conferencing experience – record meetings directly into WMV format, work on content in background during presentations
•Panoramic HD video – support for HD conferencing now, panoramic HD support as well
•Desktop & Application sharing – lightweight desktop sharing for faster rendering times – no more 2 second delays, etc.
•Reach client called Lync 2010 Attendee client – this is a Silverlight client for PCs (people joining from off campus), Macs and other platforms to consume meetings
•Video interop with Polycom, Radvision and Tandberg
Customers have been asking for this and there are plans to have Mac conferencing capabilities using a Silverlight Lync 2010 Attendee client client (web) for Mac users to start. Mac users can consume Lync meetings now. Additional conferencing functionality for Mac may be in the works post RTM. I will post more as more info comes available.
Some Mac Silverlight client conferencing features include:
View PC PowerPoints
View shared PC desktop
Remotely control PC desktop
Annotate PowerPoints, virtual laser pointer
Create and Post Polls, Vote in Polls
Create Whiteboard, collaborate in whiteboard
Can be combined with Mac 2011 Communicator client to include:
•Voicemail access – visual voicemail is very nice since you can play voicemails right in the client
•Private line – can setup one private line per voice enabled person
•Call delegation – can setup boss/admin and use Attendant Console for Admins/Receptionists
•Call routing – setup calls to go to another line forwarding or simulring (cell, home phone, etc)
•Call quality notification – lets you know if you are on a bad connection, echoing, speaking too loudly/softly, etc.
•Device transfer – you can switch between multiple device real time during the call – headset, ip phone, usb phone, etc.
•Survivable branch appliance – appliance used for remote locations in case of a datacenter link outage/loss the SBA will leverage a PSTN connection for backup dialtone and failback to WAN link when available again. SBAs available from NET, Ferrari, HP, Audiocodes and Dialogic.
SBA diagram showing PSTN and WAN options
HP’s SBA appliance GUI screen
•Data center resiliency – can failover dialtone to alternate datacenters if primary datacenter goes down
•Call admission control (CAC) – can define bandwidth policies, audio and video routes, route traffic to Internet or PSTN based on links, etc.
•Announcement service – announce folks joining/leaving meetings
•Media bypass – no longer need mediation servers in remote locations for media nor are they needed for IP-PBX interop (for R2 voice customers today this translates to a huge reduction in Lync servers needed)
•E-911 for North America – native E911 location awareness See my post here for more info.
•Response group improvements
•Analog device support – fax machines and analog phones can be reflected in call detail records, etc.
•Standard and Enterprise Editions
•Reduced # of server roles – elimination for need of dedicated mediation server and other roles
•Server colocation enhancements
•Central Management Store – Lync config data stored in SQL now
I will update more on the blog as things progress for Lync Mobile as far as available mobile platforms, final features, etc:
Features potentially slated (subject to change of course):
Single number reach - both ways (from Lync to mobile and from Mobile to Lync) where your mobile number stays hidden
Mobile voicemail avoidance – simul ring will send call to Exchange voicemail vs. mobile voicemail for example
Photos for each of your contacts
Join meeting – can join Lync conferences right from phone
See attendees in a Lync conference – along with who is talking
Control a Lync conference from mobile – mute, promote, remove, etc
Plenty of other mobile client features upcoming
•Lync Server Control Panel – core Lync administration capabilities from web page
•PowerShell – Lync Server can be fully managed from the command line if GUI is not your cup of tea
•Role Based Access Control – granular administration delegation down the property level if needed
•Server Draining – can drain calls before shutting down server for maintenance for example
•Virtualization Support – huge win here since now all the audio/video roles can be virtualized
•Enhanced monitoring – much better reporting and monitoring details, SCOM packs, etc.
Many more choices and variety of USB and IP phone pricepoints available now for Lync.
Some of the IP Lync phone device enhancements:
•Multi language support
•Contact Card – photos on the IP phone
•Calendar Integration – appointment will pop up and you can join the meeting right from the IP phone!
New Lync phone views
Lync phone Calendar view
One of the big distinguishing points of the Lync platform is the ease of extensibility of our UC platform.
What comes with the UCMA 3.0 SDK (text excerpt from Chris Mayo’s UCMA FAQ):
Embed click to call/chat inside of LOB applications or Web sites using WPF or Silverlight
Extend apps inside of Lync client with context.
Grab the UCMA 3.0 RC SDK here.
Watch some of the new development Lync capabilities here.
Hopefully this gives you an idea of some of the amazing features coming with the Microsoft Lync Platform. Technet now has Lync 2010 content posted here for more technical deep dives. Stay tuned as we will have more posts around these topics upcoming.
Great overview! Loving the new MAC communicator client...
An impressive list. The only thing I don't see as an improvement is the central store. Why did the team decide to move the data out of AD? AD is well known, widely deployed and it simply works(Exchange is the best example for this). I think this introduces another source of failure. Christian
I don't work for the Lync team but I believe the logic behind the CMS (central management store)is there was no centralized way to manage configuration, dial plans, policies, definitions. It also provides a schematized approach to deployment. It is still very tightly married to AD and I believe it leverages AD for configration replication from the CMS to each Lync role, etc.
Christian, one of the ideas around moving away from relying on AD was schema changes on AD. Any time they had to add a feature, or change an attribute that was located in AD, they had to do a schema change. Some companies only allow schema changes once a year, was killing the ability for people to upgrade.
Now, AD has pointers to the high level stuff, and all other configurations are in the CMS, so far it is actually proving to be a great system, I was skeptical at first as well.
@Randy: understand. Thanks for the clarification. So it was a business decision. However I'm still "impressed" about how many companies fear to upgrade the AD schema. But that's a different story... Christian
I have downloaded Microsoft Lync but I am looking for some installation guide to install it and test it, currently I am using R2. can you please let me know where I can find installation guide.
what about web-based Group chat and possible Skype integration ?
Mantu and Bodo,
Mantu - see my post here on a Lync Deployment guide: blogs.technet.com/.../step-by-step-guide-for-deploying-lync-server-2010-release-candidate-available.aspx
Bodu - We don't have a Group Chat web client in this release however we have provided feedback to the GC team of this strong feature need.
I have a question about the Skill search. Where are the Skills stored - in the AD or elsewhere? Are the skills free text or chosen from a central list structured by HR or similar?
Lync skill search is extracted from the user profile skills specified in SharePoint 2010 my site. Read more here: office.microsoft.com/.../introduction-to-my-site-HA010108748.aspx