Lots of useful information announced from the Communications Server product team at VoiceCon in Orlando has been released:
Microsoft Office Communications Server has been renamed to Microsoft Communications Server. Final naming is still being determined so for now it is code named Communications Server “14”.
What are some new Communicator14 client features?
New Communicator14 client allows for rich capabilities such as:
More social networking features - Rich photos, real time status updates
Ability to have keyword search on skills/specialty within your organization
Activity feeds – similar to other social networking feeds like Facebook
Selectable OCS devices such as headset vs. USB phone, etc. which is nice if you have multiple UC endpoints connected. Swappable during conversation.
Simultaneous ring other devices (cell phone) based per user or caller ID lookup.
Contextual calling – can type in context prior to the call so the recipient can have context about the incoming call
Location awareness – based on subnet or custom location – tied to E911 location awareness
Listen to voicemails right from client
When is CS14 shipping?
CS14 slated to be released by the end of this calendar year
Is there a deep dive of CS14 voice features I can review?
Yes, there is a sample CS14 IP Telephony RFP response released today at VoiceCon that you can refer to here
What are some of the new voice features of CS14?:
Call Admission Control
Malicious Call Trace
3rd party Survivable Branch Appliances
New 3rd party partnerships announced for CS:
Common area, desktop, and conference room IP phones optimized for Microsoft Communicator “14”
Call Accounting and Recording
Nice Systems Quest
Survivable Branch Appliances that provide local telephony services in the event of a wide area network failure
AudioCodes Dialogic Ferrari electronic AG HP NET
Enhanced 9-1-1 call routing services
911 Enable Intrado
We will post more as more CS14 information is released.
Please please please can they develop a useful cross platform client this time around, perhaps (worst case) put it on top of Silverlight if it will also work on Moonlight for Linux.
The Mac client is terrible, has key features missing (Enterprise Voice, desktop sharing source, file transfer) and is unreliable. The web client is even more lacking.
I am a *huge* fan of OCS/Communicator but the lack of decent cross platform support is my biggest hurdle in day to day life supporting the system.
Stay tuned to the blog. All I can say for now is Mac customers will be quite happy with the CS14 changes.
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Guys, excuse the ignorance but I'm trying to ascertain whether OCS / MCS14 does Voice Dialing - ie: user calls a certain number, is asked what name, system does recognition and then routes call to correct user (service currently provided by a Telephonetics system)
There are a couple of ways to accomplish that with the currently released products. You can use either Exchange 2010 Autoatendants - has speech recognition along with directory lookup ("What name would you like to find?") or OCS Response Groups - also has speech recognition ("Say John to be routed to John, Say Sally to be routed to Sally, etc").
There is also Speech Server, which is a part of OCS, which allows you to create custom IVR/voice applications with the Speech Server SDK.