November, 2009

  • The Three UC Amigos

    What is the Mac experience with Exchange Online?

    • 2 Comments

    I have had a lot of interest in Education lately around our Exchange Online offering for faculty and staff. The trend in education is email is becoming a commodity and there is no need to manage that infrastructure on premises any longer. The other big driver to Exchange Online is reducing costs and operations management yet maintaining enterprise class email.

    A question I get quite often is, what does the Mac experience connecting to Exchange Online look like?

    The good news is there is a new Mac Single Sign On client available with our Microsoft Online Services (Exchange Online, OCS online, SharePoint Online) released in the October update.

    Here is a peek below:

    clip_image001

    If you would like to use this with our Online Services (either trial or production) grab the Mac SSO bits here.

    End user portal for Mac:

    clip_image001[4]

     

    Entourage Exchange Web Services client

    clip_image001[6]

    Snow Leopard’s iMail can also connect to Exchange Online (Note: it is not current supported but it will work)

    image

    iCal works as well (Note: it is not currently supported but it will work)

    image

    For more information on how to configure Mac for Exchange Online visit here or here.   Note: Snow Leopard's iMail and iCal are not officially supported with the Mac SSO client running against Exchange Online however they can be configured to work using the SSO server and configuration settings set within Entourage Web Services client.

    For more on the Mac experience with Microsoft Online Services visit here.

    For setting up a 30 day 25 user trial with Exchange Online or other Microsoft Online Services. Please visit here: http://www.microsoft.com/online

  • The Three UC Amigos

    Is there a single page I can check to ensure I have the latest OCS 2007 R2 updates for server, client, and phone?

    • 2 Comments

    Yes, the OCS product team has just released this very page here

    image

    There are October updates for your Tanjay phone, OCS R2 server, Live Meeting and Communicator client.  Please update if you haven’t already done so as there are some nice server and client fixes for voice, video, conferences, etc.

    There is also a updated cumulative installer you can run on the OCS R2 servers that will check and apply the latest updates based on role, etc. Grab it here.

  • The Three UC Amigos

    How do I enable Exchange 2010 MWI with Call Manager 7.x?

    • 2 Comments

    With Exchange Server 2010’s new messaging waiting indicator feature, my customer, from a school district in Colorado, was trying to get this to work.

    Here is a reference I found created by David Howe:

    To enable MWI

    1) Open Cisco Unified CM Administration

    2) Click System >  Security Profile > SIP Trunk Security Profile

    clip_image002

    3) At the Find and List SIP Trunk Security Profiles screen, click the FIND button

    4) You’ll likely then see at least two SIP Trunk Security profiles (i.e. Non Secure, Secure).  Select the profile used by your SIP trunk with Ex2010UM.

    5) From the SIP Trunk Security Profile Configuration menu, verify that Accept Unsolicited Notification is enabled. 

    clip_image003

                    Note:  If your SIP trunk to UM is configured to use Digest Authentication, also be sure to select the option Enable Application Level Authorization.

    6) Commit changes by clicking Save (this will restart all trunks associated with the security profile)

    For more on Exchange Server 2010 Unified Messaging visit here.

  • The Three UC Amigos

    Group Chat Capacity Planning Documents Released today

    • 0 Comments

    I have been asked by customers for Group Chat scalability documents and we have just posted these today.

     

    Step 1 Deploy the Group Chat QFE update to increase scalability

    Deploy the Group Chat QFE here to increase the Group Chat scalability which allows for:

    · Support for up to three servers per pool

    · Increased capacity to support up to 20,000 users per server or 60,000 users for all three Group Chat servers

     

    Step 2 Download the GC documents to capacity plan

    Grab the Group Chat Capacity Planning document here.

    image

    Group Chat capacity planning spreadsheet here.

    image

Page 1 of 1 (4 items)