August, 2009

  • The Three UC Amigos

    There is an app for it

    • 3 Comments

    Mark found this the other day.  I’ve got screenshots now. If you have CWA installed all you need to do is download and install the client. From a company called Modality Systems. Check more here.

    Contact Info Contact List Conversation Settings Status

    I have some customers testing now. They are able to find contacts in OCS, can do Multiple IM conversations at once (see middle screen), you can also manage your presence status and control multiple channels of communications. Nice to see other clients for OCS.

  • The Three UC Amigos

    Exchange 2010 Release Candidate available for evaluation download

    • 0 Comments

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    The RC milestone has been reached and made available for your evaluation as of today. Please download here and kick the tires in a non-production setting.

     

    Some HW prerequisites for the evaluation (Beta specs not updated for RC as of yet):

     

    Processor:

    Must be x64 architecture

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    RAM:

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  • The Three UC Amigos

    2 Ways to Collaborate: Federate with Indiana University and join Vanderbilt List Serv

    • 0 Comments

     

    2  Great Ways to collaborate with leading Universities around OCS adoption.

    I) Indiana University is allowing other Universities and School districts to federate with them.  

    2 ways to Federate with Indiana University:

    1)      Join this .edu OCS federation registry:  https://accountmgmt.exchange.iu.edu/OCSEduRegistry/

    2)      Email us directly at ocsadmin@iu.edu.

     

    Indiana's documentation on the topic:  http://kb.iu.edu/data/axey.html

     

    II) Vanderbilt UC List Serv

    List name:  HigherEdUC@list.vanderbilt.edu

     

    How Educators can subscribe to the list (please note this is for Education institutions not vendors):

    • Send an email message to: listserv@list.vanderbilt.edu
    • Leave the subject line blank
    • In the body of the message type: Subscribe HigherEdUC your full name

     

    How to unsubscribe from the list:

    • Send an email message to: listserv@list.vanderbilt.edu
    • Leave the subject line blank
    • In the body of the message type: Unsubscribe HigherEdUC your full name

    collaborate and share best practices!!

  • The Three UC Amigos

    Latest Communicator Windows Mobile client available 3.5.6906.28

    • 3 Comments

    You can surf it from your Windows Mobile phone at www.getcomo.com

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    Some new features of the latest CoMo client:

     

    Windows Mobile 6.5+ today screen integration:

     

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    Faster login:

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    With Windows Mobile 6.5+, there is a ‘Call via Work’ feature on the Phone Dialer to hide your cell phone number with Single Number Reach where OCS will call the number in your contact list and call you back using your corporate number (e.g. they will see ‘Microsoft Corporation’ calling them vs. my private cell number).

     

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    The number one feature I love in this release. ‘Join Conference’ to join an OCS audio conference right from your meeting request! This new feature is worth the upgrade alone:

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    Auto answer for OCS callbacks:

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    Other fixes:

    Communicator Mobile 2007 R2 now recognizes when the phone is roaming, and by default does not sign in to roaming networks.

  • The Three UC Amigos

    Entourage 2008, Web Services Edition is avail

    • 0 Comments

    help_entourage

     

    It’s out!!! So many of you have asked about it’s availability. It’s here as of today. No more WebDAV. Entourage now uses Exchange Web Services. This will provide our academic customers with Macs a better Exchange experience.

    Some highlights:

    Enhanced Autodiscover service to easily configure account and automatically keep settings up to date.

  • Synchronization between Exchange Server and Entourage 2008 Notes, Tasks, and Categories.
  • Addition of an Enable Logging (troubleshooting) preference, to log all events that can be used as diagnostic information.
  • Built-in logging with extensive reporting of diagnostic information.
  • Use of attachments in Entourage for Exchange calendar events.
  • Resolve names when composing mail and invites while outside of work without requiring VPN and LDAP.

    Download here.

  • The Three UC Amigos

    Things to consider with non-certified OCS Voice Endpoints

    • 2 Comments

    This was something I came across for customers who are buying non-certified UC endpoints since this has been a popular direction in Education:

     

    What does it mean to for a voice endpoint to be certified for OCS 2007?

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    The OCS Voice endpoint needs to have the logo above for it to be certified for OCS 2007.

     

     

    This is an excerpt from the UC product team:

    Where are the certified OCS devices listed?

    As part of a customer's OCS voice deployment, Microsoft recommends telephony devices that carry the "Optimized for Microsoft Office Communicator" designation.  Microsoft has certified these devices for use with Microsoft Office Communications Server and Microsoft Office Communicator.  Certified devices offer plug-and-play installation, seamlessly integrate with Office Communicator, and support wideband audio to deliver an optimal end user communications experience.  The current list of certified devices can be found at: http://technet.microsoft.com/en-us/office/ocs/bb970310.aspx

    How do non-certified devices work with OCS?

    We understand that some IP phone vendors are offering IP phones that are advertised as working with Office Communications Server as native endpoints.  This is possible because Microsoft has published the open-standards-based interoperability specifications for Office Communications Server and Office Communicator as a part of the Office Protocol Documentation found here: http://msdn.microsoft.com/en-us/library/cc307282.aspx

    Any IP phone advertising OCS compatibility that is not listed at http://technet.microsoft.com/en-us/office/ocs/bb970310.aspx is not a certified device. Because these IP phones have not gone through the certification process, Microsoft takes no position on the level of compatibility that these phones offer with OCS.  Non-certified IP phones are neither guaranteed nor supported by Microsoft to work with Office Communications Server or Office Communicator.  Further, they may not offer the benefits of plug-and-play, wideband audio and tight hardware/software integration of  certified devices.

    What should I be aware of with Non-certified Voice Endpoints?

    • Does the vendor provide a complete detailed list of supported OC client features? Are all client features implemented in a way that is compliant with OCS architecture
      (multiparty voice calls, firewall traversal)?
    • Does the product work in all supported OCS topologies (Federation, mobile user)? How extensively and in what scenarios has the vendor tested compatibility of their device?
    • Is the vendor committed to updating the device and firmware to align with future releases of OCS? What terms does the vendor offer for keeping the device up to date with the latest OCS releases?
    • Does the vendor offer worldwide product availability?
    • What are the vendor's warranty terms against defective software and design? What is the support model offered by the vendor?

    Microsoft recommends the purchase of certified devices.  Microsoft cannot offer any support or assurances as to the compatibility of non-certified devices with Office Communications Server.    Ultimately, it is a decision between the customer and the vendor whether to utilize non-certified devices.  Microsoft cannot participate in this process in any way beyond what is outlined above.

    What else should I consider?

    Current and  Office Communications Server Future Feature Support

    - Upgrade path and compatibility with future releases of Office Communications Server

    - Unified Messaging

    - Voice Mail integration

    - Multi-party ad-hoc conferencing

    - Desktop integration

    User Support

    - PIN based provisioning

    - Remote-troubleshooting

    - Device manageability

    Telephony Services

    - E911

    - Call Parking

    - Malicious Call Trace

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