The Three UC Amigos

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I need to support Rim’s COMO client in OCS 2007 R2

I need to support Rim’s COMO client in OCS 2007 R2

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When we launched OCS 2007 Rim shipped a client for OCS 2007. This client requires that the customer have a BES Server and a CWA server and used UC AJAX. Since we launched OCS 2007 R2 RIM hasn’t released an update for the software yet. So how do I support Blackberry users in OCS R2?

This has been posted elsewhere but wanted to get info to our education customers.

The Unified Communications (UC) AJAX SDK that is avail for CWA R1 will not be re-released for CWA R2. Therefore customers with UC AJAX apps need to deploy a CWA R1 server.

Migrating from OCS 2007 to OCS 2007 R2:

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Customers who have CWA 2007 successfully deployed against an OCS 2007 server and who want to upgrade to OCS 2007 R2 but want to keep the CWA 2007 server setup to use with their UC AJAX applications must install OCS 2007 R2 into the existing domain. For more information, refer to the OCS deployment guide. Make sure that you leave the existing CWA 2007 server in place. Users should automatically sign in through CWA 2007 to OCS 2007 R2 without any further configuration that is required.

New customers who is installing OCS 2007 R2 for the first time:

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Customers who want to set up CWA 2007 against OCS 2007 R2 starting from a clean environment should follow these steps:

1. Before you install OCS 2007 R2, prepare Active Directory by using OCS 2007 Setup.

2. Install CWA 2007 into the domain.

3. Install OCS 2007 R2. Note For more information, refer to the OCS 2007 R2

Deployment guide. Users should automatically sign in through CWA 2007 to OCS 2007 R2 without any further configuration.

Already have OCS 2007 R2 installed but want to now install CWA 2007:

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New customers (did not have OCS 2007 deployment prior) who have already installed OCS 2007 R2 but now want to deploy CWA 2007 within the environment must follow these steps:

1. You need to perform a Forest Prep and a Domain Prep with the 2007 (R1) RTM Setup, not the command line.

2. You just need to add the OCS 2007 CWA (R1) to an existing R2 pool. No need to create a 2007 (R1) pool.

Done! Hopefully we will see updated guidance on RIM’s site soon. In the meantime enjoy. :)

Comments
  • do you have any ideas on when they will support it ? We are thinking about leaving out LCS 2005 enviroment up and leaving all blackberry users on that pool until they support it . All other users we will move to the new 2007 R2 pool

  • When we launched OCS 2007 Rim shipped a client for OCS 2007. This client requires that the customer have

  • Eric,

    Your best bet would be to contact RIM directly for availability timeframes.

    From RIM's website it appears there is still only the OCS 2007 R1 client available for Storm and other devices:

    https://www.blackberry.com/Downloads/entry.do?code=24E01830D213D75DEB99C22B9CD91DDD

  • Have a look at the following article from RIM.  I've been advised that a new client is 12 months out..  

    http://www.blackberry.com/btsc/search.do?cmd=displayKC&docType=kc&externalId=KB17757

  • I wish someone could just build one for Blackberry  since they can't keep things up to date

  • So we upgraded from OCS R1 to R2 (we had no CWA in R1).  We just need to forestprep and domainprep our R2 environment with the R1 discs and then install a cwa R1 role to the existing R2 pool?  Do we need to then forestprep and domainprep with the R2 afterwards?  prep'ing with the R1 isn't going to affect R2 attributes in AD is it?

  • Also, don't you mean that you must prep using the command line and NOT the GUI?  The GUI says that the prep has already been complete.

  • We have OCS R2 installed and need to get BlackBerry support.  This requires we use option 3 above.  Can you expound some more on the steps needed to enable this functionality?

  • Michael,

    I checked with our support folks and this is what they have performed with other customers to make it work:

    1. Installed OCS 2007 R2

    2. Installed CWA 2007 R2

    3. Ran ForestPrep from OCS 2007 (not R2) install bits

    4. Installed CWA 2007 R1

    There is a KB article slated to talk about this scenario. I will post when it becomes available.

    You other option is to look at 3rd party add-ons for Blackberry to connect to OCS.

  • And if I already have one CWA 2007 server, migrate my solution to OCSR2 and leave as you say, the old CWA 2007 for the BB clients, will I be able to install an additional CWA2007 to provide fault tolerance, without having to perform the forest Prep and domain prep with the OCS 2007 (R1) setup?

    Thanks

  • Paulo,

    Let me check on that scenario. I believe you should be able to continue to install R1 CWA servers since you already had R1 installed prior. The Prep scenario above is if you never had R1 installed.

  • I am a newbie with OCS and sorry if my question is a bit stupid;

    it is clear that Blackberry Enterprise Instant messaging is not functional with  Microsoft OCS 2007 R2 as per RIM's KB17757, and so far RIM has not updated its client to be compatible with R2, Cant we downgrade our CWA to R1 ?? It is possible or not? If yes, then what are the difficulties one has to prepare to faced.

  • Hi M. Khan,

    Yes, you can coexist with R1. See process in comments above.

  • ok thanks v much,

    I was stucked on that RIM's kb about R2, so you recommend me to do these 2 jobs in order to run OCS 2007 on Blackberry, can you please elaborate these steps for me or post me a link to do that;

    New customers (did not have OCS 2007 deployment prior) who have already installed OCS 2007 R2 but now want to deploy CWA 2007 within the environment must follow these steps:

    1. You need to perform a Forest Prep and a Domain Prep with the 2007 (R1) RTM Setup, not the command line.

    2. You just need to add the OCS 2007 CWA (R1) to an existing R2 pool. No need to create a 2007 (R1) pool.

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