The Three UC Amigos

Three Microsoft UC technology specialists covering U.S. Education

UC R2 Adoption and Training Kit

UC R2 Adoption and Training Kit

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The Goal of this UC kit is to distribute UC materials and support for 3 key end user groups: IT Professionals, Help Desk teams, and Trainers.

       Training & Adoption Materials for IT Pros, Helpdesk, and Trainers

       Scales Training and Adoption materials to all UC customers

Download the kit here: http://office.microsoft.com/en-us/communicationsserver/HA103624691033.aspx

Please provide feedback and ways to improve this kit to bhagen@microsoft.com

Content includes:

o    IT Pro - Planning Checklist, Benefit Statements, E-Mail Campaign Samples, Success Metrics Examples, and User Education Materials

o    Helpdesk - Planning Checklist, Frequently Asked Questions, and Troubleshooting Guides.

o    Trainer - Planning Checklist, Quick Reference Cards, Tips and Tricks Flash Cards. How-to's, Getting Started Tours, and Web-based Tutorials and Training

 

 

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  • The Goal of this UC kit is to distribute UC materials and support for 3 key end user groups: IT Professionals

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