In this blog post, I want to talk about how, when nature disrupts our lives, technology can help us keep things going. A couple of years ago in Seattle, where I live, our city shut down when it was hit by a powerful snowstorm. Because I had Office Communicator (now Lync with the 2010 release) I was able to conduct meetings and stay productive through it all. That’s something I have in common with a few customers and fellow Microsoft employees who recently have started sharing back to us their stories of business continuity in the midst of natural disasters. This winter, much of the United States has experienced record snowfall. And in January, Queensland, a state in the northeast corner of Australia, endured serious flooding, followed by a powerful cyclone. Technology in general—and Lync specifically—has enabled our customers and employees to keep business critical systems and processes up and running through the chaos, but more importantly, it has helped them stay connected to the outside world.
Let me share a few stories with you that illustrate how Lync helped people maintain business continuity and solve critical problems during times of crises:
In all of these cases, technology helped keep business-critical systems up and running. More importantly, though, as long as people could access the Internet or some source of wireless infrastructure and power, Lync helped keep people connected to each other through the crises. I like these stories because they show how we can make solutions like Lync work for us even in the worst circumstances: to help us reach out to our customers, team mates, family and friends, and to keep us focused on the routine, everyday things that help us rebuild.
Kind regards,Rainer PodjoutomoProduct Manager, Microsoft Lync