Microsoft Internet Security and Acceleration Server
*Are you using the NEW SUPPORTABILITY FEATURES for ISA Server 2004 and 2006?*
In addition to the following features listed below, ISA Server 2004 Service Pack 3 and the ISA Server 2006 Supportability Update provide a new diagnostic logging feature.
• Improved log viewer functionality, including an enhanced details pane view, text colouring, and new log filtering functionality.
• Updated ISA Server Microsoft Management Console (MMC) snap-in functionality that provides access to troubleshooting tools and options available directly from the ISA Server Management console.
• Integration with the Microsoft ISA Server Best Practices Analyzer Tool. For more information, see http://go.microsoft.com/fwlink/?LinkId=79754 .
Traditionally, ISA Server logs provide basic information about incoming and outbound traffic traversing the ISA Server computer. For example - whether traffic is allowed or denied, and the name of firewall policy rules handling the traffic. Diagnostic logging traces the flow of specific packets, and captures additional data about traffic flowing through the ISA Server computers. It reports on the progress of packets, and provides information about traffic handling and rule matching issues. Diagnostic logging output appears in a new ISA Server Diagnostics section of the Windows Event Viewer. Diagnostic logging tracks the behaviour of the following ISA Server policy components:
• Firewall policy rules
• Network rules
• Web Chaining rules
• Cache rules
• Rule authentication
For easier log viewing, ISA Server provides the Diagnostic Log Viewer to filter and view the most relevant events. The Diagnostic Log Viewer is a separate tool available from the Microsoft Download Center. It enables you to output diagnostic events at the command line, in a display window, or in HTML format.
After installing ISA Server 2004 Service Pack 3 or the ISA Server 2006 Supportability Update, download and install the Diagnostic Log Viewer tool as follows:
1. Install Log Parser 2.2, used by the Diagnostic Log Viewer, from Log Parser 2.2 http://www.microsoft.com/downloads/details.aspx?FamilyID=890cd06b-abf8-4c25-91b2-f8d975cf8c07&displaylang=en . No restart is required after installation.
2. Install the ISA Server Diagnostic Logging Viewer (http://go.microsoft.com/fwlink/?LinkId=81315). During installation you must specify the location for unpacking the files.
You can download the ISA Server 2004 Service Pack 3 and the ISA Server 2006 Supportability Update from the following locations:
Microsoft Internet Security and Acceleration (ISA) Server 2006 Supportability Update
Microsoft Internet Security and Acceleration (ISA) Server 2004 Service Pack 3
See the following 2 blog posts on the ISA Server Product Team Blog and stay tuned for more documentation on these features.
ForeFront Edge Security Forums at http://forums.microsoft.com/ForeFront/default.aspx?ForumGroupID=384&SiteID=41
Discuss ISA Server at the new Microsoft Forefront™ Edge Security forums, available at TechCenter
Internet Security and Acceleration Server Blog
The ISA Server Product Team Blog (http://blogs.technet.com/isablog/) is updated on a regular basis. Latest entries include:
Missing status in logging details panes
Windows services may fail to start after installing ISA Server 2006 Supportability Pack (KB 939455)
Windows services may fail to start after installing ISA Server 2004 Service Pack 3
When ISA Server Can’t Set Up NLB Parameters
Please note that if you have feedback on documentation or wish to request new documents - email firstname.lastname@example.org
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