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  • Blog Post: IIS 7: But why do I get a 500.19–Cannot add duplicate collection entry- with 0x800700b7 !?

    (Because I'm sure that was your exact exclamation when you hit it!) The Background This week, I was out at a customer site performing an IIS Health Check, and got pulled into a side meeting to look at an app problem on a different box. The customer was migrating a bunch of apps from older servers...
  • Blog Post: Generic Troubleshooting: "Is it still a problem?"

    I've been doing this support thing for a while now. Frequently, the basics are what get overlooked when troubleshooting an issue, particularly an issue that seems complex on the surface. Often, though, you'll find that the detailed techniques lead you back to a fairly basic set of rules, the most basic...
  • Blog Post: Telstra HTC HD2 Connection Settings

    The Shiny New Phone I bought an HTC HD2 sight-unseen from the Telstra online store yesterday, and the “five business days” for delivery worked out to be one in total. Score! With the phone as supplied, aspects of the phone are uncustomizable , and the Internet connection is one of those things...
  • Blog Post: DebugDiag 1.2 (64-bit capable, .Net 2.0+ compatible) released

    Great news, everybody! Wait, that was Farnsworth-y - no, really, it’s great news! DebugDiag 1.2 (or to give it its full title, the Debug Diagnostic Toolkit) has been released to the web and is available from the Microsoft Download Center . Notes from the email that described this release: Analysis: ...
  • Blog Post: Antivirus software on ISA Server

    There are two major classes of Anti Virus software (yes, I know I used one word above, it’s called SEO, okay?) that can be used on an ISA Server computer: ISA-integrated antivirus scanning products Regular desktop/server antivirus products The first category is the cooler of the two, and...
  • Blog Post: On the ISA Server Security Update

    Rambling my way to a point One of my most favourite “Favorites” (read: “he snarled”) in recent weeks has been the ISA Server Product Team’s Build Numbers post . They helpfully list the version numbers of each ISA Server, um, version, along with a link to the most recent hotfix for that version. That...
  • Blog Post: That Memory Leak Revisited

    While searching for memory leaking troubleshooting techniques that could be applied to 64-bit Windows (for the DHCP Server memory leak I found I had the other day ), I stumbled across the answer to my problem in an internal tool (weird that I missed it from a web search the first time, but c'est la vie...
  • Blog Post: .HDMP and .MDMP files

    Just a quickie – the rule is blog what you know, but I figure my speculation might be good enough here. A friend gave me an HDMP file and asked what I could make of it. After the usual “I could make a hat! Or a brooch! Or a dinosaur!” type stuff, I realized it wouldn’t open anyway. In my experience,...
  • Blog Post: What does it mean when there's no "broken page" icon in IE8?

    I was just catching up on some of my RSS feeds, and noticed that one of the pages I was at didn't have a broken page icon, but wasn't working quite right (some broken javascript in the photos area, I'm guessing... I'll investigate that next). I wondered what that meant, so fired up Fiddler2 to have a...
  • Blog Post: App Pool Recycling Defaults: Why 1740 minutes?

    Without doubt, one of the most FAQ when discussing Application Pools in IIS Admin and Troubleshooting workshops! Scott Forsyth shares Wade’s answer In Wade’s words: “you don’t get a resonate pattern”. then follows up with useful advice on establishing your own best recycling interval: First off, I think...
  • Blog Post: Windows Live Sync Beta “Sorry” Errors

    I’m in the process of updating my Mesh-and-Sync empire to the new Sync. On all of the Server operating systems (all 2008 R2), I’d install the new Live Sync Beta, and then find that they reported something along the lines of: “Sorry, there is a problem with the sync servers. Please try again in a few...
  • Blog Post: Configuring Kerberos for SharePoint farms - a generic gotchas list

    Recently, I worked on a Kerberos configuration issue with a customer; these are my notes from the visit. You’ll see some common themes with Kerbie Goes Bananas , and it puts much of that into practice. Speaking of, I must redo Kerbie with SetSPN -S (shameface) 1. DNS should use an A record...
  • Blog Post: Old MPSReports

    There’s a new MPS Reports version in town, with new features : new 64-bit friendliness, various forms of wizard-driven hotness for all the products the individual old tools used to support, etc, etc. Call me old school if you want, but I typically prefer the convenience of “run this and send me the CAB...
  • Blog Post: PSA: You really need to update your Kerberos setup documentation with SetSPN -S!

    Hi! You might remember me from such posts as Kerbie Goes Bananas , and SetSPN improvements for Windows 2008 . Or something. I'm here with a public service announcement! Excitement! It's been long enough since Windows 2008 (and the downlevel release of SetSPN ) that I feel comfortable respectfully...