Recently, we attended the 2011 MVP Global Summit in Redmond, Washington. We interviewed and filmed any MVPs who wanted to give feedback on Microsoft TechNet, MSDN, and Office.com online product documentation.

This is the first of three videos that we produced where we asked questions about our documentation. In this video, we asked the MVPs the following question:

When you need technical information for a Microsoft product, where do you look first?

We found that most MVPs immediately enter the subject they need help with into their favorite search engine. They then proceed to look for relevant content in the information that the search engine provided. Another method for finding Microsoft help is to start with the following Web sites:

The following video shows eight MVPs answering this question: http://www.microsoft.com/resources/msdn/en-us/office/media/video/sharepointtc.html?uuid=5c43d50a-a536-4b21-b697-dd0ad7a1f30e 


Special thanks go to the following MVPs who provided their time for our interview:

 

 


Zubair Alexander
Seattle, Washington
MVP – Directory Services
http://www.zubairalexander.com/


William Vaughn
Redmond, Washington
MVP – Data Platform
http://www.betav.com/


Thomas Schissler
Germany
MVP – Visual Studio
http://www.artiso.com/problog/


Teresa Henning
Seattle, Washington
MVP – Access
http://www.datadynamicsnw.com/


Stephen Cawood
Halifax Canada
MVP – SharePoint Server
http://geeklit.blogspot.com/


Paul Kimmel
Okemos, Michigan
MVP – Visual Basic
http://community.devexpress.com/
blogs/paulk

Kanwal Khipple
Toronto Canada
MVP – SharePoint Server
http://www.sharepointbuzz.com/

Ed Musters
Toronto Canada
MVP – SharePoint Server
http://geekswithblogs.net/
TheOpenHighway/Default.aspx

Craig Berntson
Salt Lake City, Utah
MVP – Visual C#
 /http://www.craigberntson.com/blog
 

Question #2 - http://blogs.technet.com/b/tothesharepoint/archive/2011/03/23/new-video-mvp-2011-global-summit-interviews-2nd-question.aspx

Question #3 - http://blogs.technet.com/b/tothesharepoint/archive/2011/03/31/new-video-mvp-2011-global-summit-interviews-3rd-question.aspx 


Thanks for watching.

 - Hal Zucati and Steve Hord