Here is a collection of the top Microsoft Support solutions for the most common issues experienced when using Microsoft Lync 2013 (updated quarterly).

Support is ending for Office 2003 products on April 8, 2014!

1. Solutions related to Sign on and authentication – External users:

2. Solutions related to Sign on and authentication – Internal users:

3. Solutions related to GroupChat:

4. Solutions related to Service startup:

5. Solutions related to Viewing your Company Contact's Information (presence, contact card, status) and/or Initiate IM: