This blog is maintained by Microsoft Support for IT Pro and Developer products. These are the top content solutions we're providing to our customers to get important issues resolved. Solutions include KB articles, FixIT and hotfix articles, Technet and MSDN articles and blogs, Microsoft forums, and the Technet Wiki.
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This is a collection of the top Microsoft Support solutions for the most common issues experienced when you use System Center 2012 Endpoint Protection (updated quarterly).
1. Solutions related to malware is not cleaned, detected, or quarantined:
2. Solutions related to Client problems:
3. Solutions related to Anti-malware Definition Detection (Signatures):
4. Solutions related to Deployment through Configuration Manager:
5. Solutions related to malware false positive and sample submission:
Top Microsoft Support solutions for the most common issues experienced when you use System Center 2012 Operations Manager (updated quarterly).
1. Solutions related to operations or infrastructure issues:
2. Solutions related to setup or deployment issues:
3. Solutions related to Windows Agent deployment:
4. Solutions related to database performance:
5. Solutions related to agent connectivity:
4. Solutions related to Microsoft management packs:
Top Microsoft Support solutions for the most common issues experienced when you use System Center 2012 Service Manager (updated quarterly).
1. Solutions related to reporting:
2. Solutions related to extract, transform, and load job:
3. Solutions related to Data Warehouse and reporting:
4. Solutions related to setup and disaster recovery:
5. Solutions related to Workflow performance:
Top Microsoft Support solutions for the most common issues experienced when you use System Center 2012 Data Protection Manager (updated quarterly).
1. Solutions related to File server backup and restore:
2. Solutions related to DPM Console Crashes, Hangs, and Performance Solutions related to DPM Console crashes:
3. Solutions related to Exchange Server backup:
4. Solutions related to General issues with Storage Pool: Disk, Replica, or Recovery Point Volume:
4. Solutions related to Hyper-V cluster that uses CSV
Top Microsoft Support solutions for the most common issues experienced when you use System Center 2012 Configuration Manager (updated quarterly).
Note: some content is for earlier versions of Configuration Manager but is listed here as it still applies to the current version.
1. Solutions related to software update deployment:
2. Solutions related to Client push installation:
3. Solutions related to task sequences for software updates or other tasks:
4. Solutions related to applications:
5. Solutions related to distribution point – content status:
These are the top Microsoft Support solutions for the most common issues experienced when using Microsoft Lync 2013 (updated quarterly). Some content may apply to older versions of the product, but are listed here as they also apply to the current version.
Support ended for Office 2003 products on April 8, 2014! Click here for more information
1. Solutions related setup, deployment and migration issues:
2. Solutions related to Lync client issues:
3. Solutions related to mobile clients:
4. Solutions related to Lync Edge Server installation and configuration:
5. Solutions related to sign-in and authentication issues:
This is a list of the top Microsoft Support solutions for the most common issues experienced when using Microsoft Lync Server 2010 (updated quarterly).
1. Solutions related to sign on and authentication for internal users:
2. Solutions related to certificate setup:
3. Solutions related to sign on and authentication for external users:
4. Solutions related to Contact card: View your Company Contact's Information (presence, contact card, status) and/or Initiate IM:
5. Solutions related to Installation and uninstallation issues (using Msiexec, updates, Office Communicator Automatic Updates, and pilot cleanup):
Top Microsoft Support solutions for the most common issues experienced when you use Microsoft Exchange Server 2013 (updated quarterly).
Support ended for Office 2003 products on April 8, 2014.
1. Solutions related to Outlook user connectivity issues:
2. Solutions related to Outlook Anywhere (RPC over HTTPS):
3. Solutions related to Microsoft Outlook authentication prompt:
4. Solutions related to Client Connectivity – Outlook:
5. Solutions related to inbound mail from the Internet:
Top Microsoft Support solutions for the most common issues experienced when you use Microsoft Exchange Server 2010 (updated quarterly).
1. Solutions related to Database Availability Group (DAG):
2. Solutions related to database will not mount or is dismounted:
3. Solutions related to mobility and ActiveSync:
4. Solutions related to client/server connection issues and delays:
5. Solutions related to Mailbox store:
Here is a list of the top Microsoft Support solutions for the most common issues experienced when you use Microsoft Application Virtualization (App-V).
1. Solutions related to application does not function as expected:
2. Solutions related to application error, hang, or crash:
3. Solutions related to application does not load or run:
3. Solutions related to application publishing:
5. Solutions related to client installation and configuration:
These are the top Microsoft Support solutions for the most common issues experienced when using IIS (updated quarterly).
1. Solutions related to performance:
2. Solutions related to runtime errors and exceptions, including HTTP 400 and 50x errors:
3. Solutions related to process termination (crash):
4. Solutions related to Windows authentication:
5. Solutions related to high CPU usage:
6. Solutions related to SSL and SSL Server certificates:
7. Solutions related to applications:
8. Solutions related to URL rewrite rules:
9. Solutions related to application pool identity:
10. Solutions related to high memory usage:
1. Solutions related to Lync Client Sign-In Process and Authentication – internal user:
2. Solutions related to Lync Client Sign-In Process and Authentication – external user:
3. Solutions related to Group Chat:
4. Solutions related setup, deployment and migration issues
5. Solutions related to Installation and uninstallation issues by using Msiexec, updates, automatic updates, and CUs
1. Solutions related to Sign on and authentication – Internal users:
2. Solutions related to Sign on and authentication – External users:
3. Solutions related to Certificate setup:
4. Solutions related to Installation and uninstallation issues (using Msiexec, updates, Office Communicator Automatic Updates, and pilot cleanup):
5. Solutions related to Contact card: View contact card information (internal or external, including federated):
Top Microsoft Support solutions for the most common issues experienced when using Microsoft SharePoint Server 2010 (updated quarterly).
Support ended for Office 2003 products on April 8, 2014. Click here for more information.
1. Solutions related to Lists, Libraries, Pages, and Item – General:
2. Solutions related to profile synchronization:
3. Solutions related to Site is inaccessible:
4. Solutions related to Setting up, Upgrading, Deploying, and Updating – general:
5. Solutions related to Server and Farm Configuration and Administration – General:
Top Microsoft Support solutions for the most common issues experienced when using Microsoft SharePoint Server 2013 (updated quarterly).
1. Solutions related to setting up, upgrading, deploying, and updating, in general:
2. Solutions related to Server and Farm Configuration and Administration in general
3. Solutions related to crawling, content processing, and indexing:
4. Solutions related to Profile synchronization:
5. Solutions related to Authentication Configuration and Errors in general:
2. Solutions related to SCEP Client Hangs or Crashes:
3. Solutions related to Anti-malware Definition Detection (Signatures)
4. Solutions related to Deployment through Configuration Manager
5. Solutions related to Scanning performance
1. Solutions related to setup, deployment, and disaster recovery:
2. Solutions related to reporting:
3. Solutions related to Configuration Manager Connector:
· How to Create a Configuration Manager Connector
· The Service Manager connector to Configuration Manager does not transfer uninstalled software information
4. Solutions related to extract, transform, and load job:
Top Microsoft Support solutions for the most common issues experienced when you use System Center 2012 Virtual Machine Manager (updated quarterly).
1. Solutions related to the VMM Console:
2. Solutions related to VM failover and migration
3. Solutions related to VMM installation:
4. Solutions related to the VMM Service:
5. Solutions related to “Needs Attention” and “Not Responding” host status:
3. Solutions related to General issues with Storage Pool: Disk, Replica, or Recovery Point Volume:
5. Solutions related to Agent installation and deployment:
3. Solutions related to agent connectivity:
5. Solutions related to Windows Agent deployment:
3. Solutions related to OSD task sequences for software updates or other tasks:
4. Solutions related to OSD-PXE:
5. Solutions related to distributing software packages:
1. Solutions related to application does not load or run:
2. Solutions related to application does not function as expected:
3. Solutions related to App-V Client general issues
4. Solutions related to application error, hang, or crash:
These are the top Microsoft Support solutions for the most common issues experienced when using Azure SQL Database (updated quarterly).
1. Solutions related to connection time-outs:
2. Solutions related to performance and time-outs:
3. Solutions related to managing databases:
4. Solutions related to dropped or terminated connections:
5. Solutions related to export:
4. Solutions related to inbound mail from the Internet:
5. Solutions related to Client Connectivity – Outlook:
2. Solutions related to mobility and ActiveSync:
3. Solutions related to database will not mount or is dismounted:
5. Solutions related to Public folders: