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  • Blog Post: Happy IT Pro Holidays: Microsoft gives free-as-in-beer tech support

    The new www.answerdesk.com service offers free support 24/7/365 with the option to upgrade to paid support right there if the free session does not suffice. * *Currently for English-speaking customers, however some Answer Techs do speak other languages, and you can filter/select those ones if you...
  • Blog Post: Protect Your Hotmail Account Now

    Hackers, such as the one that posted this YouTube video “ How to Hack any Hotmail, ” are going after your Hotmail account in increasing numbers. NOTE: You SHOULD NOT click on links on video pages, especially this one, as they often do bad things . In this case, the link downloads malware...
  • Blog Post: Worm:Win32/Visal.B Inoculation

    Recently (9/3/2010) a new worm called Worm:Win32/Visal.B was spotted in the wild. As an IT Pro, you know that you must move aggressively and early on this kind of security risk information, or regret it later. Microsoft Malware Protection Center Threat Research & Response Blog is a great resource...
  • Blog Post: Accept No Substitutes, How to Spot Fake Hotmail Log in Pages

    Some Hotmail users have recently been confused by fake login pages, like this one: How to spot a fake Hotmail log in page: 1. The real Hotmail sign-n page does NOT host Ads. 2. The URL of the login page MUST be login.live.com and nothing else Please drive awareness so that folks do not get taken in by...