Apologies to you Bruce Cockburn fans, I have a condition that lowers my resistance to puns and obscure 90's culture references...this blog headline is a two-fer.
The Microsoft Diagnostics and Recovery Toolset is probably the best known secret weapon in the Software Assurance Desktop Optimization Pack Microsoft aquired with superstar Mark Russonovich.
Any IT Pro that doesn't know it yet is gonna fall in love.
DaRT is a set of tools that can help you diagnose system problems—even if a system is not booting properly. For example, ERD Commander utilizes Windows PE to boot a system that is not booting or is not booting normally. Crash Analyzer and FileRestore are available for online use as well.
Psst - did you know that there is a 30 day eval version of DaRT you can download if you do not have SA? Keep it under your hat, kay? Did I mention, FREE? Even though DaRT is released as part of Desktop Optimization, you have trouble tickets that have a client component, no? For example, this KB that tells you how to use Filemon to troubleshoot SoftGrid issues...
Windows 2000, No Service Pack and HigherWindows XP Professional, No Service Pack and Higher
Windows 2000 Registry Repair Utility