Successful patch management is crucial to maintaining computer security at any organization. Organizations can learn from the Microsoft IT department’s experience with over 200,000 clients in a challenging environment. Microsoft IT continues to improve its processes by merging security update operations for data centers and desktop computers and by using the new Inventory Tool for Microsoft Update. These changes have enabled Microsoft to formalize the patch management process, improve reporting solutions, and make other improvements that Microsoft shares with other Microsoft Systems Management Server customers.

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