Pssst. Keep this under you hat, and you didn't hear it from me, got it?
The ops team at microsoft.com has opened a blog. They have invited you to share your top ops pain points, then they will share some of their tips, tricks, solutions.
Can you say blank check?
Go now and read their blog, post a comment, start picking their brains.
Saw this on Tony's blog, this should make good reading.