Alex Marin Gasga's blog post tipped me to a handy resource for IT Pros trying to troubleshoot SMS issues. It is a donwload of flowcharts that walk you through common SMS tshooting scenarios and show you stepwise
You can find the tshooter flowcharts here.
Good news: Really useful.
Bad news: PDF format.
PDF??? Is MS on the downhill side of the clueless train? Great resource -- crappy format.