Shannon Fritz, and up and comer in the world of UAG DirectAccess found a very interesting issue with the UAG Management Console and loading of the DirectAccess interface. It turns out that if the UAG server has a NetBIOS name that is longer than the allowed 15 characters, the DirectAccess configuration interface won’t open.

Here’s a screenshot from the TechNet forums of what Shannon saw:


The Product Group is now aware of this issue, and we’ll make plans to update documentation to warn against using NetBIOS names longer than 15 characters.

You should also check out Shannon’s blog over at:

for more information on what he found.



Tom Shinder
Knowledge Engineer, Microsoft DAIP iX/Forefront iX 
UAG Direct Access/Anywhere Access Group (AAG)
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