Check out the December 9, 2011 Dilbert cartoon!  

Look Dad, there’s three of you  Working from home means the kids come in the office at times and during the winter break my 4 year old wanted to sit on my lap as I worked. I was using the next version of Outlook when he made the above comment. It...

A customer asked me to test this behavior and sure enough when using the Phone tab, if you try to type the + sign it is reported as Character not valid. If you type too fast and add digits the error goes away yet the number won't be dialed. While...

I visited Redmond at the end of March and while there we were discussing certificates and PKI. Nick a recent Lync Microsoft Certified Master (MCM ) was sharing how he explained how certificate authorities worked and he gave me permission to post on his...

February 6 Update : (Happy Birthday Sophia!) After writing this post, we posted the 14.0.4 update for the Lync for Mac client - http://support.microsoft.com/kb/2778095 . The customer and I are still monitoring his situation but initially it looks positive...

Are you an IT manager or a partner working with a company needing additional flexibility around user management with Lync? Stefan Plizga has a tool http://lumt.codeplex.com/ described as: Lync User Management Tool (LUMT) enables administrators to manage...

I became aware of this promotion due to following Chris Norman on Twitter @VoipNorm where he tweeted a blog post http://voipnorm.blogspot.com/2011/11/ultimate-voice-career-promotion.html     As part of advertising this I received a direct email...

Having been in my new role for just under two months I feel I have come to understand better what the dedicated offering is and will share for those that may have wondered. I am focusing on Lync as I work in this area but I believe that this could apply...

As noted in the comment (thank you) the update is here - http://support.microsoft.com/kb/2587147 With the recent release of MacOS 10.7 Lion customers are experiencing issues with Office for Mac 2011 including Communicator for Mac 2011. For those new...

Group Chat Stress has released as part new tools within the Adoption and Training Kit. http://lync.microsoft.com/Adoption-and-Training-Kit/tools-and-apps/Pages/Group-Chat-Stress-Tool.aspx You can use the Group Chat Stress package to help verify...

So I finally purchased a new laptop to replace our existing Toshiba Satellite Pro. The system is showing its age in its performance given the processor and memory, the experience we get the most and hate is when the system (many times just IE) hangs....

We had a question asked internally today about these templates. Turns out the online documentation states to get UCDocumentation.msi but it doesn’t exist. We are following up on that piece but know that the templates do exist as a separate download Microsoft...

One of our MVP ’s, Brian asked a question regarding the experience of volume when using the PC to place or received telephone calls using Lync. The dialog that controls the behavior we are discussing is below and can be reached in a few ways ...

A recent customer issue had the question asked of why a new certificate with Client Authentication in the Enhanced Key Usage (EKU) in addition to Server Authentication fixed an issue for the Group Chat Administration Console connecting successfully. I...

Once we post the bits for a pre-release product like we did with the Release Candidate (RC) of  Lync Server 2010 , the questions start coming pretty quick about the ability to upgrade from that pre-release version to the released version. There is...

This post is about the ports in use for Windows Messenger and Live Communications Server. VERY IMPORTANT: only the IM traffic goes through the LCS server, all other traffic is peer to peer. Firewalls and Windows Messenger Options exist for using...

I am currently the Beta Engineer for our Budapest product which is a web browser solution for clients not running the Microsoft Office Communicator client. The goal of this client is to reach those with older operating systems, i.e. pre-Windows 2000 SP4...

Customers ask questions regarding the configuration of time out values for LCS and their Hardware Load Balancers. There are 2 partner load balancer solutions of which we have documentation on at the http://office.microsoft.com/livecomm site. ...

Simple post, from the team that gives the authoritative answer on supported vs. not supported - The statement of supported vs. not supported simply means that our test team set this up and ran sufficient tests to say that there are no reported issues...

I am happy to provide the following information straight from one of our LCS Development Leads. Getting this information is invaluable because they know the ins and outs of the component so well they know the answer to your problem immediately. Permission...

Update: I am focusing on our upcoming release of Istanbul and the telephony integration. Unfortunately this is a beta product so I won't be able to post information here until it becomes public. Here is the press statement from the Fall 2004 VON Conference...

LCS 2003 & Windows Messenger 5 Connectivity Overall the behavior below is applicable for LCS 2005 but given the new feature of Pools there may be some slight/subtle difference, so for now this is about 2003 and I will edit at a later time with 2005...

Skills Assessment Title: AS35: Introduction to Microsoft Office Live Communications Server 2005 Skills Assessment Number: AS35A-100 Language: English Instructions for the Assessment - Go to http://www.microsoft.com/assessment Click à Assess...

This post is not about LCS and Communicator specifically but about IM in general. Due to my unique role in supporting our PIC customers (Public Internet Connectivity), I need to have an account on AOL/MSN/Yahoo! in order to test with the customer what...

So I was contacted in IM today by a past colleague (Hey Steve) now doing some consulting and he brought up this issue and trying to find the value as well as some background. The issue came up with a customer who wanted to have what is referred to...