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  • Blog Post: Trend - converting IM to audio

    It just dawned on me today that I've noticed a recent trend with Lync. While I start conversations with IM, they almost immediately become an audio call. There are a few folks that simply do not like typing which makes sense but ultimately the result is far better as you get more of the persons...
  • Blog Post: AudioCodes MP-114 Demo Toolkit for OCS

    AudioCodes has published the instructions for a demo setup along with the necessary ini file for use with the device. I use the AudioCodes MP-114 in my personal lab and will document its configuration in the next deploy series posting (planned for second week of Jan). Please do note that this is not...
  • Blog Post: New VoIP As You Are Site

    The Microsoft UC site has received a new look for our current campaign. The direct link for the VoIP As You Are site. When you select an item from the orange tape, note the dialog box icons at the type for some PBX humor.
  • Blog Post: Lync for Mac reports the + as Character not valid in Phone tab

    A customer asked me to test this behavior and sure enough when using the Phone tab, if you try to type the + sign it is reported as Character not valid. If you type too fast and add digits the error goes away yet the number won't be dialed. While waiting to hear a response on whether this is a...
  • Blog Post: How does Lync QOE determine the connection as a VPN?

    October 19 update due to a follow up question from a peer This article speaks to a known issue under Vista http://support.microsoft.com/kb/928906 You can check the network properties of the connection and see if Windows displays this as a VPN. The Windows OS is checking this same flag so if...
  • Blog Post: Quality of Experience (QoE) paper published

    The 2007 evaluation bits and documentation are beginning to get pushed to the Microsoft website for Office Communications Server. I would like to point out the Microsoft Quality of Experience paper under Planning. Here is the overview from the download page - Overview This document introduces Microsoft...
  • Blog Post: IP-IP Gateway Configuration Notes - external resource

    Chris was kind of to share his blog post on IP-IP Gateway configuration: http://voipnorm.blogspot.com/2008/12/ip-ip-gw-configuration-notes-for-ocs-to.html
  • Blog Post: OCS Training from Global Knowledge

    I happened to attend the demo of the proposed training that Thomas mentions on his blog . What I found most impressive was the involvement of Thomas and his peers of similar level to this training effort. The telephony training they planned to offer looks to be a really solid approach with 3 different...
  • Blog Post: R2 Stress Tool error with wma file

    One of our partners had the following problem which they were able to resolve, it warrants being posted as I have not tested the tools and recieved the errors. Partner Question: Hi. I have setup a Front End server to handle 5000 users, two load generating clients for this server. They seem to be generating...
  • Blog Post: Resource: The Definitive Guide to Successful Deployment of VoIP and IP Telephony

    I am not quite sure how I received the notice for this, but as it is a free ebook offer I figure this is a great (free) way to review. I like to review material that presents a general or non-product specific view in the hopes of learning what is good general industry information. Hopefully this will...
  • Blog Post: OCS End User Experience – my devices are bad…

    I had a meeting today with my team of which we all work remote (Washington State, Colorado, Ohio, North Carolina, New York, Denmark and Switzerland). Obviously we all work with Office Communications Server technology and thus know quite a bit about doing things right. To add to this my work this year...
  • Blog Post: VoipWithoutBarriers Marketing site

    update May 17. It looks like there were some problems with this effort (not sure of the details). You can try it every once in a while, it should not come up to the microsoft.com/uc page. http://www.voipwithoutbarriers.com/ Allow the popup - its fun. Tom
  • Blog Post: Migrating your Mediation Servers to Lync Failing

    The following comes from a prior colleague of mine when we supported Windows Networking and LCS, Steve Hahn now working with CPCC. I modified the details to exclude IP, Domain and User information. February 16 2012, Steve shared an update on this configuration. Since you now can have multiple valid...
  • Blog Post: OC Phone Edition wireless in the mountains!

    http://www.terrygold.com/t/2007/09/wireless-in-the.html This really grabbed my attention for a few reasons - 1) I have wanted an old 1977 FJ for a while 2) My wife would probably allow #1 but she really loves the new FJ Cruiser TRD Edition (amazingly hard to find a good pic online) 3) Terry did this...
  • Blog Post: Work Number displays as '+' on Phone Edition and fails on attempted dial

    The post below comes courtesy of one of the partners in our voice program. I took the liberty of modifying the format of his email alias to reduce spam. He provided permission to include the details of his auto signature. I am also retaining the use of the term Tanjay in the body of the message given...
  • Blog Post: OCS 2007 Strategic Hardware Partners - Gateways for voice

    If you are deploying OCS 2007 with the voice technology and mediation server role, here are the gateway vendors you want to be communicating with for a supported gateway. http://www.microsoft.com/uc/pdgtrials/default.mspx Update November 14, 2007 - This is the Microsoft Unified Communications Open...
  • Blog Post: Ducking? Music volume experience with incoming Lync call using Zune player

    One of our MVP ’s, Brian asked a question regarding the experience of volume when using the PC to place or received telephone calls using Lync. The dialog that controls the behavior we are discussing is below and can be reached in a few ways Start, Control Panel, Sound, Communications tab...
  • Blog Post: OCS Voice with Cisco gateways/routers

    Partners and customers deploying Office Communications Server 2007 with enterprise voice still require a media gateway for a supported configuration. The definitive place to determine supported vendors, models and the qualification level (direct sip via gateway, direct sip, dual forking and dual forking...
  • Blog Post: FYI–E911 for Lync Webinar

    Because my blog is hosted by Microsoft I need to be clear and state that I am sharing the below information to you as informational. I am not allowed to endorse a product or partner and am not doing so here, I am sharing notice of the webinar. Customers must always complete proper due diligence in defining...
  • Blog Post: VoIP as you are marketing video

    Check out the latest marketing video for VoIP as you are video. It is 15 minutes long and includes the Sklar brothers of Cheap Seats fame (or at least where I first learned of them)' http://preview.microsoft.com/video/videoDetails.aspx?video=17648162-1372-4eef-af74-a7362978bc09 If you listen close the...
  • Blog Post: Ultimate Voice Promotion

    I became aware of this promotion due to following Chris Norman on Twitter @VoipNorm where he tweeted a blog post http://voipnorm.blogspot.com/2011/11/ultimate-voice-career-promotion.html     As part of advertising this I received a direct email asking why this was restricted to the US and how...