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  • Blog Post: How does Lync QOE determine the connection as a VPN?

    October 19 update due to a follow up question from a peer This article speaks to a known issue under Vista http://support.microsoft.com/kb/928906 You can check the network properties of the connection and see if Windows displays this as a VPN. The Windows OS is checking this same flag so if...
  • Blog Post: 6 years and finally a new #Lync Headset

    When Microsoft Office Communications Server 2007 was first released, I was a remote worker and part of the team enabled for voice which brought with it a Jabra GN Netcom 2000 USB headset, a beta device in fact. I have used this as my primary device for the past 6 years without issue. I was provided with...
  • Blog Post: Lync Online Dedicated, what does that mean?

    Having been in my new role for just under two months I feel I have come to understand better what the dedicated offering is and will share for those that may have wondered. I am focusing on Lync as I work in this area but I believe that this could apply to Exchange and to some extent SharePoint as well...
  • Blog Post: Lync for Mac reports the + as Character not valid in Phone tab

    A customer asked me to test this behavior and sure enough when using the Phone tab, if you try to type the + sign it is reported as Character not valid. If you type too fast and add digits the error goes away yet the number won't be dialed. While waiting to hear a response on whether this is a...