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  • Blog Post: Keep that AOL PIC communication channel: How to Establish Direct Federation with AIM

    AOL and Yahoo had each reached an end of life statement with PIC, however AOL lives on with a direct federation option! https://aimenterprise.aol.com/microsoft/ Excerpt from page: Microsoft Lync Customers: How to Establish Direct Federation with AIM AOL is pleased to offer Microsoft Lync...
  • Blog Post: LCS - Determine which users are enabled for PIC

    One nice thing about the blog and the IM technology is that I am able to establish contacts with many folks I would not normally have an opportunity to meet otherwise. / Edit December 12, 2007 Bobby Pena sent me the following email comment regarding the query on an LCS 2005 SP1 system, published with...
  • Blog Post: How do you add a user that doesn't have a Passport domain?

    Sometimes you are reminded that you didn't document something you thought you did. Turns out that I wasn't even the one to write this up the first time but Gary did while he was on the team (since moved to ISA support). As of October 11, 2005 all EASI* Passport domains are fully supported for the...
  • Blog Post: PIC: Which Entrust Certificate do I purchase?

    Andrew from Entrust alerted us to a problem with our documentation around the Entrust Certificates that customers use with Live Communications Server 2005 SP1 and mostly with PIC. I asked Andrew to provide me with information I can share here for your consumption and he has provided this: The majority...
  • Blog Post: PIC: How one simple underscore can throw everything into a fit

    We recently had 2 customers encounter a very painful and labor intesive process working through issues with failed PIC configurations. Turns out they had an underscore in their pool names, you know something like - lcs_pool.domain.com. So there shouldn't be a problem right? I mean the OS didn't stop...
  • Blog Post: R2 not working as expected with PIC and EASI domains

    Morten sent a question via the comments about a problem with R2 and trying to add PIC users with EASI domains. Turns out one of the customers in our R2 technology adoption program (TAP) reported this with the failing steps and the workaround Start Communicator Go to Tools - Add a Contact Enter a PIC...
  • Blog Post: OCS PIC with AOL and corporate domains

    So MSN/Live/Hotmail offers alternate domain names for corporate use (sometimes referred to as vanity names) and you can IM between OCS and MSN/Live/Hotmail with the following syntax username(contoso.com)@msn.com  ( original post ). AOL offers this service (unsure of Yahoo!) but that same syntax...
  • Blog Post: Lync and OCS with PIC during December holiday season

    PIC, the ability to IM between OCS/Lync with AOL, MSN/Hotmail/Live and Yahoo! is a great feature but during December each year any problem customers face hit one additional hurdle – Datacenter Lockdowns. The purpose of a lockdown is to bring stability for business or holiday reasons, which means folks...
  • Blog Post: Working with certificates

    I never claim to know everything about certificates but I do feel I know a fair amount. In working with a customer issue we had some questions on whether the certificate would be trusted by the PIC partners given the intermediate authorities. When asking one of the partners to look I simply provided...
  • Blog Post: Tom, do I need a director?

    Here is a recent email exchange regarding the use of the director, I hope that you are able to see the need and value for the Director given Dave's particular customer deployment. From: dave Sent: Tuesday, February 27, 2007 To: Thomas Laciano Subject: Federation / PIC Hi Tom, I am putting a...
  • Blog Post: OC 2007 R2 and PIC with AIM Express

    October 1, 2009 Update - The issue has been resolved. Please do note the details below as some have mistaken other problems for this. A quick heads up on an issue we are looking to resolve. Currently if an AOL user is signed in to AIM Express an OC 2007 R2 client will see their presence state but...
  • Blog Post: LCS/OCS PIC: Provider details and troubleshooting

    For those of you that have deployed LCS/OCS and are now working on your PIC (Public Internet Connectivity) setup, you may want to know what we will be asking you to provide for a reported problem. We are still working on this information so you might see it change based on input from us and the 3 clouds...