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  • Blog Post: Summary of Lync Voice with Jabra device portfolio

    Our team was put in contact with Jabra and offered an opportunity to test the form factors they provide customers for proof of concepts when deploying Lync. http://www.jabra.com/business-solutions/for-your-platform/microsoft?ref=mega High level findings Monoaural devices - I prefer for when I want...
  • Blog Post: Trend - converting IM to audio

    It just dawned on me today that I've noticed a recent trend with Lync. While I start conversations with IM, they almost immediately become an audio call. There are a few folks that simply do not like typing which makes sense but ultimately the result is far better as you get more of the persons...
  • Blog Post: May 9 8pm SIPFED IP Address change

    Update April 28 Here is the email sent internally to those of us registered as the Microsoft contact for a customer federation. CUTOVER Lync Federation changes will take effect on Saturday May 9 th and the new IP’s and ports will need to be implemented by your customers and partners on...
  • Blog Post: Lync for Mac client version info for those preparing for Lync Server 2013 upgrades

    We have just started the effort to upgrade our Lync Online Dedicated customer deployments to Lync Server 2013. As we prepare the customers for this task, the minimum client versions have to be communicated and there is an interesting discrepancy between the version displayed in the Lync for Mac user...
  • Blog Post: Important Lync for Mac 2011 update for meeting join issues

    This week we see a really important update for companies using Lync for Mac 2011. A big thanks goes to 2 customers in our Lync Online Dedicated environment that persevered and pressed through the analysis as the behavior had an odd pattern. Customers would comment they could join 1 or 2 meetings and...
  • Blog Post: Interesting learning for process determining voice supported countries with Office365 Lync Dedicated

    When you see, hear or read about Office 365 the dialog is almost always about the broad offering we refer to as Multitenant or Shared, however there is a small group of customers deployed in our Dedicated environment. The regions currently providing voice services (PSTN Conferencing and PSTN dial-in...