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  • Blog Post: OCS 2007 R2 – Planning: Workbook and Tool

    I am going to work through the deployment as we suggest our partners to do. We provide them a planning workbook (currently discussing to be released as part of document set) and the planning tool. The planning workbook is designed to provide an overview of the product at a very high level and then a...
  • Blog Post: LCS: Impact of NetMeeting being retired in Vista (Peer to Peer behavior)

    NetMeeting FAQ - Information current as of October 4, 2005 Q: Will NetMeeting ship in Windows Vista ? A: No. Microsoft is not developing new versions of the NetMeeting feature and NetMeeting will not ship as part of the next major OS release, Windows Vista. Q: Has Microsoft stopped...
  • Blog Post: LCS PIC - unable to add PIC contacts in Office Communicator

    Now there are many times we have problems adding contacts so please read this carefully as the problem exposes itself for the user of MSN not Office Communicator (Windows Messenger would likely report the same or similar error, I just didn't test as most customers run OC). Customer may report that...
  • Blog Post: OCS PIC with AOL and corporate domains

    So MSN/Live/Hotmail offers alternate domain names for corporate use (sometimes referred to as vanity names) and you can IM between OCS and MSN/Live/Hotmail with the following syntax username(contoso.com)@msn.com  ( original post ). AOL offers this service (unsure of Yahoo!) but that same syntax...
  • Blog Post: LCS PIC: How to determine if you are having a provisioning problem with MSN

    The following issue may occur with a customer using the Public Instant Messaging Connectivity (PIC) feature of LCS 2005, enabling federation with MSN, Yahoo and AOL. Once the customer receives email stating that the provisioning process is complete, Yahoo and AOL contacts work correctly in both directions...
  • Blog Post: LCS 2005 SP1 Public Internet Connectivity (PIC) and Certificates

    This really deserves (needs, mandates) a complete posting on Certificate issues but I don't have the time at the moment. Do keep a look out as it might impact the other posts about client behavior and certificates. While I might remove the post, I will convert it to an article and link in the updated...
  • Blog Post: TextAnalysisTool.Net – Fantastic tool for analyzing large log files

    From my bio and posts you may have caught on to the fact I have supported this product since LCS 2003 and switched to Program Management (not for a feature or component but more of running projects and working with customers and partners in managed programs) around 2007. In the support role and continued...
  • Blog Post: UC post for Live Communications Server 2005 Address Book Service FAQ & Troubleshooting

    We have posted a FAQ for the Address Book Service to the UC Blog . If you have further questions and clarifications on the topic feel free to comment my blog or the UC blog. This post was created based on internal discussions from the field and support which means it was driven by all the customer...
  • Blog Post: Released: Office Communications Server 2007 Best Practices Analyzer

    The team I am on has been handling 3 distinct projects this year - handling critical LCS customers, driving the OCS 2007 TAP (technology adoption program) (my role) and the Best Practice analyzer. This Friday we reached the RTM milestone and you may now use the tool, please note the system requirements...
  • Blog Post: Windows Messenger Autoconfiguration with LCS and domain names SRV queries

    Interesting customer issue reported in that they could connect using TLS when providing the FQDN but when using Autoconfiguration it failed to connect. Normally when a customer tells us this we know that it is NOT a certificate issue, otherwise TLS would fail when using the FQDN. We can suspect that...
  • Blog Post: Lync and OCS with PIC during December holiday season

    PIC, the ability to IM between OCS/Lync with AOL, MSN/Hotmail/Live and Yahoo! is a great feature but during December each year any problem customers face hit one additional hurdle – Datacenter Lockdowns. The purpose of a lockdown is to bring stability for business or holiday reasons, which means folks...
  • Blog Post: LCS - Hardware Load Balancers and time out values

    Customers ask questions regarding the configuration of time out values for LCS and their Hardware Load Balancers. There are 2 partner load balancer solutions of which we have documentation on at the http://office.microsoft.com/livecomm site. Some customers are looking in the Planning Guide...
  • Blog Post: LCS 2005 SE backup and restore WMI error and event 30961

    First reported by Fairfax county the backup and restore procedure in the LCS 2005 Deploy SE document leaves you in a state of which clients cannot log in and the Admin can not view the Allow and Block List: Problem behavior: After restoring the following behavior and errors will be noted: In the LCS2005...
  • Blog Post: OCS 2007 R2 – Add Enterprise Edition Server

    I knew this one going in and I am always dismayed when I encounter it but I wanted to call it out for you while planning. When you choose the option to enable Archiving, CDR and QOE you have to have those roles running before you can complete the adding of a server to the pool. I will publish this post...
  • Blog Post: LCS: Carolina IT Professionals Group

    Tuesday January 9th, 3 of us (Tom, Matt and Chad) will be presenting to the local Carolina IT Professionals Group for Live Communications Server. On the chance you are in the Charlotte, NC area please feel free to come by.
  • Blog Post: LCS 2005 - Reasons why NLB is not recommended but instead a Hardware Load Balancer

    LCS 2005 – Why no NLBs ? There are a couple of reasons why we are recommending a 3rd party LB for LCS2005 EE deployments (particularly those that for large number of clients): 1. The traffic patterns and hold times are different when compared to HTTP - SIP connections are characterized by long...
  • Blog Post: Working with certificates

    I never claim to know everything about certificates but I do feel I know a fair amount. In working with a customer issue we had some questions on whether the certificate would be trusted by the PIC partners given the intermediate authorities. When asking one of the partners to look I simply provided...
  • Blog Post: Microsoft Messenger for Mac 6.0.2 release - logging clarification

    Microsoft Messenger for Mac 6.0.2, released Jan 30, 2007 http://www.microsoft.com/mac/downloads.aspx?pid=download&location=/mac/download/misc/messenger60_download.xml I would like to let you know that the logging paragraph, included below, implies unfortunately that the logging is logging everything...
  • Blog Post: How do I determine what I post?

    Determining my posts - The complexity of an issue and how much information can be shared to shed light on a subject. For example I have a customer issue with phone normalization. What looks like an easy post starts to be come complex with ABS and Communicator both being factors. With that customer...
  • Blog Post: LCS 2005 User Replicator FAQ

    I am happy to provide the following information straight from one of our LCS Development Leads. Getting this information is invaluable because they know the ins and outs of the component so well they know the answer to your problem immediately. Permission to post this information was given as long...
  • Blog Post: Deploying OCS 2007 R2 – Getting Started

    OCS 2007 R2 will be reaching RTM, so I should document the deployment for you. Let me give some brief personal background and then deployment background. My current title: Senior Program Manager, Early Deployment and Readiness, Microsoft Unified Communications Group. I have supported the product starting...
  • Blog Post: Tom, do I need a director?

    Here is a recent email exchange regarding the use of the director, I hope that you are able to see the need and value for the Director given Dave's particular customer deployment. From: dave Sent: Tuesday, February 27, 2007 To: Thomas Laciano Subject: Federation / PIC Hi Tom, I am putting a...
  • Blog Post: LCS - Windows Messenger port information for IM, File Transfer, Audio and Video

    This post is about the ports in use for Windows Messenger and Live Communications Server. VERY IMPORTANT: only the IM traffic goes through the LCS server, all other traffic is peer to peer. Firewalls and Windows Messenger Options exist for using the advanced features of Windows Messenger with a...
  • Blog Post: LCS 2003 & Windows Messenger 5 Connectivity

    LCS 2003 & Windows Messenger 5 Connectivity Overall the behavior below is applicable for LCS 2005 but given the new feature of Pools there may be some slight/subtle difference, so for now this is about 2003 and I will edit at a later time with 2005 applicable changes (if any). When establishing connectivity...
  • Blog Post: LCS - TCP Secondary connections and Messenger through a firewall (TCP or TLS)

    ---------------------------------------------------------------------------------------------------------------------------- Updated April 29, 2005 New subject as I will post another entry that is more specific to the Windows Messenger client and port usage for its features. ---------------...