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Keep that AOL PIC communication channel: How to Establish Direct Federation with AIM

Keep that AOL PIC communication channel: How to Establish Direct Federation with AIM

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AOL and Yahoo had each reached an end of life statement with PIC, however AOL lives on with a direct federation option!

https://aimenterprise.aol.com/microsoft/

Excerpt from page:

Microsoft Lync Customers:
How to Establish Direct Federation with AIM

AOL is pleased to offer Microsoft Lync customers the opportunity to continue their current federation with AIM and establish new federations if needed. For the first time, we are enabling companies with the ability to establish a direct relationship with AOL to provision and manage their connectivity to the AIM network. This will also allow you to have direct and immediate access to AIM technical support engineers who can quickly identify and resolve any AIM-related issues, thus making the transition to AOL is seamless with no disruption to your company and users.

TomL LCSKid

Comments
  • anyone know if there is a cost associated to this?

  • Yes. We got a quote and then pulled the plug on it. 146k accounts got expensive!!

  • Yes, it can be VERY expensive, depending on the level of support you need. IIRC, it topped out at $28 per user per month.

  • Thanks Pat, Doug, and Tony. I knew it had a cost, but wow is that expensive. There are other federation as a service alternatives, at least one I keep up with. Perhaps another alternative. It's annoying to me that there's no mention of cost on the AOL's federation page.

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