I was fortunate to be in the local office on Monday to learn of an advanced voice training class for the support teams being delivered Tuesday – Thursday. For the comments about availability externally for partners, the Microsoft Certified Master course would be the only current available course. I'll see if anything can be done about this particular one.
This is the type of training in which you question whether the creators of it are cruel people because it is all about having problems that result in no error messages or a misleading error or worse a level of subtly that frustrates the most patient of people. Couple this with a virtualized topology with minimal resources and services that might need restarting (Mediation and Front End) and you have 3 days of frustration. If it were not for others in the room being equally frustrated (except for Matt Jr.) I would have quit my day job thinking I was no longer fit to do it.
However here is what I learned and won’t forget
Is it worth 3 days of frustration in no helpful logs requiring you to pour over data in excruciating detail and that sick twisted look of pleasure on the instructors face? I think so and thank my tormentors Seema and Geoff.
Are these courses available to partners?
I am also interested for the availability of such a Lync Voice training for partners. Even though its always an invite-only party, at least I can start pinging my MS contacts :)