LCSKid

LCS and OCS Product Information

Posts
  • LCSKid

    Lync Mobility Documentation References

    • 0 Comments
    One of my peer PM's received a question from a Lync Online dedicated customer for end user mobility content and he shared the culmination of that request Adoption and Training Kit: http://www.microsoft.com/download/en/confirmation.aspx?id=9642 ...
  • LCSKid

    Lync for Mac reports the + as Character not valid in Phone tab

    • 1 Comments
    A customer asked me to test this behavior and sure enough when using the Phone tab, if you try to type the + sign it is reported as Character not valid. If you type too fast and add digits the error goes away yet the number won't be dialed. While...
  • LCSKid

    OT: Even a 4 year old can find a product bug

    • 2 Comments
    Look Dad, there’s three of you  Working from home means the kids come in the office at times and during the winter break my 4 year old wanted to sit on my lap as I worked. I was using the next version of Outlook when he made the above comment. It...
  • LCSKid

    Lync Online Dedicated, what does that mean?

    • 1 Comments
    Having been in my new role for just under two months I feel I have come to understand better what the dedicated offering is and will share for those that may have wondered. I am focusing on Lync as I work in this area but I believe that this could apply...
  • LCSKid

    Ultimate Voice Promotion

    • 1 Comments
    I became aware of this promotion due to following Chris Norman on Twitter @VoipNorm where he tweeted a blog post http://voipnorm.blogspot.com/2011/11/ultimate-voice-career-promotion.html     As part of advertising this I received a direct email...
  • LCSKid

    Even Dilbert gets Lync!

    • 2 Comments
    Check out the December 9, 2011 Dilbert cartoon!  
  • LCSKid

    Little tidbit on the R2 IM Only and No Voice text in 2415902

    • 0 Comments
    There was a question today on the behavior with the update in http://support.microsoft.com/kb/2415902 which adds further text to the presence states for IM Only and No Voice. The question is why are the text phrases different and the reason is we are...
  • LCSKid

    Lync and OCS with PIC during December holiday season

    • 0 Comments
    PIC, the ability to IM between OCS/Lync with AOL, MSN/Hotmail/Live and Yahoo! is a great feature but during December each year any problem customers face hit one additional hurdle – Datacenter Lockdowns. The purpose of a lockdown is to bring stability...
  • LCSKid

    New role with Lync Online Dedicated #lync_d

    • 0 Comments
    Just a quick professional update – I recently started a new role with Lync Online for our dedicated offering as an Operations Manager. I have worked with this technology since LCS 2003 and am excited about this new role focusing on our online offering...
  • LCSKid

    The Lync contact card shows me what time it is for you

    • 2 Comments
    This just proves that even being in the group that builds and owns the product you can still stumble across a cool feature. The contact card not only displays the persons time zone but what time it is there. This is certainly helpful the more you work...
  • LCSKid

    Who is configured for OCS and Lync Federation?

    • 2 Comments
    While Microsoft maintains a list internally, we do not publish the company names that we federate with directly using OCS and Lync. Matt Landis has this blog post where he is gathering that data for those interested. Thanks Julian for the comment...
  • LCSKid

    Lync for Mac failing to sign in

    • 2 Comments
    October 21 - Microsoft Lync for Mac 2011 client update released today This update addresses two known issues: Lync for Mac sign-in into Office 365 Installation of Mac OS X Lion 10.7.2 causes Lync for Mac to become inoperable The Lync for Mac client is...
  • LCSKid

    Lync for Mac and possible password issue with special characters

    • 0 Comments
    We had a report among some of our internal users of sign-in failures. Based on the log with numerous NTLM authentication failures that there is possibly an issue/bug with special characters in the password. This user reported the use of (¥) which works...
  • LCSKid

    How to present PPT from Lync for Mac

    • 0 Comments
    So you or a team member has a Mac and is using the Lync for Mac client and now they want to explore their sharing options. Start with the feature comparison chart here: http://technet.microsoft.com/en-us/library/gg425836.aspx   You will notice they...
  • LCSKid

    Tracking the devices that work with Lync for Mac 2011

    • 0 Comments
    The Lync for Mac 2011 client has RTM’ed and I am seeing tweets that it is now on the Volume License site as well. With this new release supporting voice and meetings in one client, the topic of supported devices has come up. Read this blog post to find...
  • LCSKid

    Lync Group Chat video for NASCAR use with Hendrick Motor Sports

    • 0 Comments
    There are times in a support engineer’s life when fortune smiles down on you. My colleague Terry Lyons had a support issue come in for Hendrick Motor Sports with Group Chat and realizing they were just up the road in Concord in the event a site visit...
  • LCSKid

    Lync Voice Training so painful you appreciate it

    • 2 Comments
    I was fortunate to be in the local office on Monday to learn of an advanced voice training class for the support teams being delivered Tuesday – Thursday. For the comments about availability externally for partners, the Microsoft Certified Master...
  • LCSKid

    Office for Mac 2011 (Communicator) on MacOS 10.7 (Lion)

    • 1 Comments
    As noted in the comment (thank you) the update is here - http://support.microsoft.com/kb/2587147 With the recent release of MacOS 10.7 Lion customers are experiencing issues with Office for Mac 2011 including Communicator for Mac 2011. For those new...
  • LCSKid

    OT: Enabling “Write” ability to a USB drive on Mac OS X 10.6

    • 0 Comments
    July 11 Edit – After doing the steps below and talking with a friend, it seems that this was not such a great idea and so I opted instead to format the USB drive as exFAT which Snow Leopard supports natively for Read Write without any extra changes and...
  • LCSKid

    Migrating your Mediation Servers to Lync Failing

    • 0 Comments
    The following comes from a prior colleague of mine when we supported Windows Networking and LCS, Steve Hahn now working with CPCC. I modified the details to exclude IP, Domain and User information.   Problem Description ================== We have...
  • LCSKid

    Workaround to Broadcast a Story in Group Chat

    • 0 Comments
    A customer requested the ability to broadcast a story in the Group Chat client and that is not option in the menu’s, however as the old saying goes – It’s not what you know but who you know and I know David Moy, a guy who knows Group Chat real well  ...
  • LCSKid

    Lync 2010 Group Chat Stress in Adoption and Training Kit

    • 1 Comments
    Group Chat Stress has released as part new tools within the Adoption and Training Kit. http://lync.microsoft.com/Adoption-and-Training-Kit/tools-and-apps/Pages/Group-Chat-Stress-Tool.aspx You can use the Group Chat Stress package to help verify...
  • LCSKid

    OT: Quiet for a while, new baby!

    • 4 Comments
    We welcomed our 4th child Ethan (third son) to the family which means the blog and twitter accounts will be quiet for about 1 month.
  • LCSKid

    OT: Seth threw his lamb in the kitchen this morning

    • 2 Comments
    Happy Wednesday to you and your small children!   TomL
  • LCSKid

    URL Syntax to IM multiple people

    • 0 Comments
    The following is the result of a discussion on Twitter started by @twkisner The question was how to build a url that allows you to start a multiparty IM. RT @twkisner: @paulnearney @UCMadeEasy Thank you!!! This works in #Lync "im:<sip:user1@here...
Page 1 of 11 (261 items) 12345»