The complexity of systems today makes troubleshooting more difficult than ever. It’s harder to keep track of what has changed, when, and how that relates to everything else. If something goes wrong, chances are good that users will have a hard time figuring out what has changed on their computers, whether due to updates, new software, or new hardware. As Lance Whitney describes , the free Change Analysis Diagnostic tool can help users figure out what’s going when they experience problems because of such changes.
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