In a well-designed SharePoint environment, information workers do not need to change their communication habits or work routines to collaborate. Instead of manually checking collaboration sites on an ongoing basis, SharePoint can deliver documents and other information, such as alerts and reminders, directly to their mailboxes. However, integrating SharePoint into a secure messaging environment is no trivial task, and it can be daunting. Still, the positive impact on productivity makes the project worth all the effort. Here is some guidance on how to troubleshoot issues that may arise when you’re setting up the environment.