Microsoft Partner Network Sales and Marketing Assessment for the Small Business Specialist Community

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The Microsoft Partner Network Sales and Marketing Assessment for the Small Business Specialist Community is for partner sales and marketing roles to test their knowledge of Microsoft small business solutions.

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Instructional objectives for this assessment are:

  • Identify key customer concerns, pains and needs that can be addressed by solution components

  • Identify features and functions of solution components

  • Distinguish and compare different product editions and workloads for the solution

  • Identify reasons customers should upgrade solution components

  • Identify the business benefits of the solutions and the key features/functions that deliver those benefits

  • Given a specific scenario of customer needs, business requirements, and organizations goals, identify a solution configuration that would best meet those needs

  • Identify solution licensing and purchasing options and relevant services

  • Given a customer sales objection, identify an effective resoponse

  • Recognize cross-selling opportunities

  • Recognize the competitive landscape and key Microsoft differentiators

  • Recognize the licensing migration path

  • Identify common Windows mislicensing and misversioning situations and legalization solutions

  • Identify components, value propositions, business benefits, key marketplace trends, and key partner opportunities for Microsoft Office 365 and Windows Intune offering.