Telco Insights

  • Microsoft at TM Forum: The Road to Successful Cloud Partnerships

    The telecom industry is in a race. A race to provide the latest and greatest network technologies (currently it’s LTE, but before that it was 3G). Telecom companies spend almost 15% of their revenue each year in capital expenses for their network. With industry revenue at $2 trillion, this equates to $300 billion in investments across the industry, and there is a widespread lack of confidence in the ROI of this $300 billion. Telecom operators don’t make money on Over The TOP (OTT) services traveling down their data network; for example, they don’t see revenue from the videos...
  • Service Delivery Broker (SDB) Catalyst Demonstrates the 4th Cloud Layer

    By Eric G Troup, Principal Architect Evangelist, Communications Sector, Developer & Platform Evangelism (DPE).

    Microsoft and Portugal Telecom SAPO collaborated on and demonstrated the Service Delivery Broker (SDB) Catalyst for Management World Americas held in Orlando, Florida 9-11 November 2010.

    The SDB Catalyst was originally intended to test and validate the work of the TM Forum Software Enabled Services Management Solution (formerly known as the Service Delivery Framework), applicable parts of the TM Forum Frameworx, and certain other industry standards through a multi-company (SaaS) platform supplemented by a SDB and service lifecycle management governance system.

  • South African IT Firm Chooses Office 365 from Vodacom

    South Africa’s burgeoning IT market is one of the largest in Africa. New technologies are creating new ways of doing business, and IT service providers are

  • Meet Steve Mantle

    Meet Steve Mantle, born an Australian, later moved to the USA. As Industry Solution Manager for Communications Sector Telco sell-to (selling Microsoft solutions to telecommunications companies) team, Steve is responsible for the Telco Digital Marketing and Telco Server/Datacenter Solutions. How did you end up at Microsoft? My career has spanned IT, systems engineering and business development...leading me to design and build out FTTX/triple play networks for telcos, universities and military bases. Living just 2 miles from Microsoft's Redmond campus made it almost impossible to...
  • Telefonica deploying Office 365 and Yammer to gain competitive edge

    Telefónica, one of the world’s leading telecommunications providers, has more than 130,000 employees and operates in 25 countries. As of December 2012, Telefónica’s