TechNet Plus customers now have access to a subscriber downloads site for accessing subscription content.  Have you tried it? 

The new site also allows you to access all of your product keys online.  No more worrying about what happened to that piece of paper that had the keys when you got your shipment.

Obtain your product keys online in 3 easy steps:

1.       Sign in to TechNet Subscriber Downloads by clicking the Downloads and Product Keys link under Subscriptions Benefits on http://technet.microsoft.com/en-us/subscriptions/default.aspx (complete the registration process if it's your first visit)

2.       Choose Product Keys from the main menu.

3.       Select the products for which you need a product key and click the Request Keys button.

Thanks,

Kathy Dixon 
TechNet Subscriptions Product Manager