System Center Essentials Team Blog

News and support on Microsoft SCE

SCE 2010:
The System Center Essentials Team Blog

Unified physical and virtual IT management for midsized businesses

  • System Center Essentials Team Blog

    Which management packs should I be using to monitor my computers and applications?

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    If you've used Essentials 2007, you noticed that it monitored Windows, Exchange, SQL and Active Directory 'out of the box.'  Essentials is able to do this because it come pre-loaded with management packs that encapsulate knowledge for how to monitor these applications. If you wanted to monitor additional applications, you needed to import a new management pack to monitor the application.  Management Packs are available from a catalog, just recently moved to Microsoft Pinpoint.

    In Essentials 2010, we added a feature to help you understand which management packs are needed to monitor the applications and operating systems in your environment.  We call this feature 'Monitoring Configuration'.  The feature detects applications installed or used in your environment, and then recommends that management packs are imported to monitor these applications.  Recommended management packs are determined by detecting applications that are installed in the Essentials server domain using Active Directory LDAP queries and OpsMgr SDK interrogations.

    When Essentials 2010 ships, it will include the ability to detect and import management packs for these applications:

    • Windows Server 2003
    • Windows Server 2008
    • Windows Server 2008 R2
    • Windows 7
    • Windows XP
    • Windows Vista
    • SQL Server 2005
    • SQL Server 2008
    • Active Directory 2003
    • Active Directory 2008
    • Exchange 2003
    • Exchange 2007
    • Exchange 2010
    • Virtual Server 2005
    • Hyper-V
    • Virtual Machine Manager
    • Data Protection Manager 2007
    • Windows Server Updated Services
    • Network Monitoring

    Here’s a screencap of the Monitoring Configuration dialog recommending import of the Hyper-V and DPM management packs.  Clicking the ‘Import’ button will import these packs, and any dependencies, and configure Essentials to start monitoring these applications.

    MonitoringConfiguration2

    You’ll also notice there are two options to be configured.

    Automatic Discovery of new monitoring – this option configures Essentials to scan once a day for new applications installed in your environment that are not already monitored.  If a new application is detected for which a management pack is not imported and available, you will be notified via a banner in the Computer workspace.
    Do not notify about MPs that I chose not to import – this option allows you to configure Essentials not to recommend management packs that you have chosen not to import.  You can still import these recommended packs in the future; you just won’t be notified about them.

    Microsoft can update the list of detectable applications and operating systems in the future through product updates, so that as new management packs are released, you’ll know that they are available and recommended,

     MonitoringConfiguration

    One last topic; management packs are frequently updated.  To help you know when there is an updated management pack available via the management pack web service.  The screenshot above shows Essentials checking for updated packs.

    When packs are available, click the link which launches the ‘MP Import’ wizard.  Then select to obtain packs from the ctlalog.  Lastly, select ‘Updates available for installed management packs’ in the View drop down to see packs that are newer version of packs that are already imported in Essentials.MPWizardUpdatedMPs

    We’d love to hear your feedback on this future – drop us a note through our forums: http://social.technet.microsoft.com/Forums/en-US/systemcenteressentials/thread/d9924697-120f-4a33-b945-28ddab7434e4

  • System Center Essentials Team Blog

    Automatic Selection of Product Categories in System Center Essentials 2010

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    How to enable Auto-select for Microsoft Update (MU) subscriptions in System Center Essentials 2010

    What is Auto-select?

    Auto-select is a new feature in Essentials 2010 which improves the experience and performance of managing Microsoft update content. Essentials uses information collected about the software currently in the IT environment to automatically synchronize and download only the product updates that require evaluation. When the managed computers no longer need updates for outdated or removed software, those updates are no longer synchronized automatically and any existing packages containing outdated updates are purged. When a new computer or product is added and managed, auto-select feature automatically adds the appropriate category to the list of synchronized content. If the computer is not yet reporting to the server, Auto-select assumes that it runs the current Essentials management server operating system version, and selects the corresponding product on the Essentials management server. The Auto-select feature does not make any changes to update classification and languages; however, you can further limit or expand the content synchronization based on the automatic selections.

    Value to Essentials customers

    The decisions you make about how to synchronize with Microsoft Update can have a dramatic effect on the efficient use of bandwidth and disk space. Essentials offers you the ability to download only the updates which are based on your environment by enabling auto-select. It discovers exactly what updates are needed across the whole network. This can help if you are struggling to strike a balance between synchronizing enough updates from Microsoft in order to stay secure and synchronizing too many which can create a burden on the WSUS/Essentials server as well as adding complexity to the your other update deployment tasks. If you manually download too few categories or languages, then you might not be aware that some of your managed computers are no longer securely up to date. If you synchronize too many, you have to use extra command-line tools to purge the surplus content. Both paths involve considerable work on your part to achieve an optimal balance. Auto-select can provides confidence that you are downloading only updates for the products Microsoft supports in your environment.

    How to enable Auto-select

    After specifying the proxy server in the Configure System Center Essentials wizard, you can change how updates are downloaded on the Microsoft Updates page. To enable Auto-select, select the Automatically (recommended) option.

    clip_image002

    Note: When you enable the Auto-select feature, Essentials also configures Windows Update synchronization to be automatic. To change the Windows Update synchronization settings back from automatic to manual, you must first disable Auto-select.

    clip_image004

    How to see the selected list of products and how to disable Auto-select:

    User can verify the products selections within a 2 hour window:

    1. Open the Essentials console.

    2. Click the Administration navigation button to open the Administration workspace.

    3. In the Administration pane of the Essentials console, click Settings.

    4. In the Settings list view, under Type: Update Management, double-click Products and Classifications.

    5. Click the Microsoft Updates tab.

    6. Select the Manually option, and you can see the list of products.

    7. Do one of the following:

    · To continue using Auto-select, click Cancel, and then click No when asked if you want to save changes.

    · To disable the auto-select feature click Apply, and then click OK.

    clip_image006

    How Auto-select works

    The updates database of Essentials (default name: SUSDB) stores all available product categories from Microsoft Update (MU) upon initial synchronization. Each subsequent synchronization refreshes the list in the database with the latest update categories. Essentials then evaluates the synchronized category collection, asking each managed computer’s update agent about which updates they need. Essentials then generates a manifest of relevant categories for each managed computer. Essentials combines and summarizes to distinct categories from all managed computers to represent the right subscription set/relevant categories and applies the completed list to the synchronization settings for Microsoft Update. This produces the same results as if each computer reported directly to Microsoft Update.

  • System Center Essentials Team Blog

    Essentials 2010 – UI Tips and Tricks

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    Thank you to everyone who has been using the Essentials 2010 Beta and RC. Many of you may have already discovered some of the User Interface enhancements we’ve made. In this post I’d like to share 9 tips and tricks when using the Essentials console.

     

    Minimize tiles on Overview pages to focus on what is important.
    Click on the ^ of the overview page tile and watch the tile collapse. This can let you hide the Servers tile and focus on Client computers without scrolling.
    Tip 1 - Expand Collapse
    Reorder the workspace tabs or change the height of the workspace area.
    To change the order of the workspaces, open the control. You can move workspaces up or down. You can also minimize the number of workspaces shown - giving you more room in the navigation area above.
    Tip 2 Change Order
    Expand/Collapse Navigation and Task pane to maximize the viewable area of data in grids
    Click on the < and > icons of the Navigation Pane or Task Pane to have the pane minimize. You can still access information in the minimized pane by clicking on it. The pane will open temporarily, allowing you to make a selection and then collapse again.
    Tip 3 - Collapse Navigation and Task Pane
    Filter data in grids to focus on particular information
    Clicking on Edit Criteria exposes a filter control you can use to temporarily change the amount of data shown. The filter exists only while you remain in the current view.
    Tip 4 - Criteria Filter
    Show/hide columns in grids
    Right click on a column heading and you can enable or disable different columns so you can see just the information you are interested in. In the Computers workspace there are a number of fields that are not shown by default. This feature lets you add additional columns, and remove others.
    Tip 5 - Show Hide Columns
    Change the order of columns in grids
    Select any column heading and drag it left or right to change the order columns are displayed in. No screenshot for this one. When used in conjunction with the previous tip you can make sure the key information is visible without scrolling.
    Use sorting and grouping in a grid, including multi-column sort
    To sort a grid by two or more columns, click the heading of the first column to sort by, hold down the shift key and click the second column to sort by. You can combine sorting with grouping - right click on a column heading and select Group By. You can use this to group all of your virtual machine hosts by grouping on the Host column, as shown below.
    Tip 7 - Sort and Group
    Copy data and paste into other applications
    Take data from Essentials and paste it into other applications. For example, you can copy the contents of a grid into Excel. Note: In the RC this will not paste as you expect, but does for RTM.
    Tip 8 - Copy to Excel
    Open more than one property page to do side by side comparisons
    Select a computer and open the Properties window. Leave the properties window open and select and different computer and open its Properties window. You can open several property windows and compare the contents.
    Tip 9 - Multiple Property Windows

    Bonus Tip: Pete Zerger has blogged some of the shortcut keys available in Essentials 2010

  • System Center Essentials Team Blog

    ZD Net UK review of System Center Essentials 2010

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    SysCnt_Essn2010_h_rgb

    The nice folks at ZD Net in the UK just posted their review of SCE 2010, based on the Release Candidate.   Click here to read the whole review, but their bottom line was:

    Virtualisation is definitely the big draw for SCE 2010, but there are enhancements to the other tools as well — not least the software update option. Based on WSUS technology, the changes here are aimed at automating the patching process in order to, for example, discover exactly what updates are needed across the whole network, set auto-approval deadlines and handle distribution differently on workstations and servers. There's also support for third-party update services and a clean-up wizard to help keep the update database down to a reasonable size.

    SCE2010 ZDnetUK

    First a note of “thanks” to our friends in the UK who looked at SCE 2010. 

    Its been an exciting several months since the beta was first released, and we are very pleased with the number of folks who have downloaded the pre-release versions.  Its great to see all of the excitement around leveraging System Center’s management technologies in midsized organizations, so we are looking forward to releasing SCE 2010!

  • System Center Essentials Team Blog

    Essentials 2010 – Improving Default Monitoring

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    The monitoring capability within Essentials comes from Management Packs, and the majority Management Packs that work with Operations Manager also work with Essentials. This is great, because it means there is a wealth of deep monitoring that is available for Essentials.

    During the Beta and RC period we’ve had lots of great feedback (please keep it coming), and some of this feedback has focused on the monitoring capabilities provided by Management Packs. This post covers the common feedback, and configuration changes to improve the monitoring experience for the following management packs:

    Windows Client Operating System Management Pack

    Alerts

    There is an issue with the Windows 7 Client OS MP that will generate errors after the initial import of the management pack. You are likely to see 4 alerts that are very similar. You can dismiss the alerts and they should not reappear. The 4 alerts you are likely to see will all start with:

    OleDb Module encountered a failure 0x80040e37 during execution and will post it as output data item. : Invalid object name

    and then have one of the following:

    • 'Win7.vWin7MemoryHealthAggregationRAM'.
    • 'Win7.vWin7ShellPerfAggregationComputer'.
    • 'Win7.vWin7DiskFailureAggregationDisk'.
    • 'Win7.vWin7DiskFailureAggregationComputer'.

    These issues may be fixed in a future release of the Windows 7 Client Operating System Management Pack. When an updated version of a management pack is available you will see a yellow notification bar at the top of the Computers workspace in the Essentials console.

    Performance Collection

    By default, if you attempt to view CPU Performance, Processor Queue Length or Memory in the Computers workspace for computers running XP, Vista or Windows 7 the graphs will be empty.

    To show information for Client Computers you will need to enable the following rules for each OS:

    • Memory Available Megabytes
    • Processor % Processor Time Total
    • System Processor Queue Length

    To enable collection of these performance counters:

    1. Go to the Authoring Workspace
    2. Expand Management Pack Objects and select Rules
    3. In the Look For box (press Ctrl-F if it is not visible) enter Memory Available and click Find Now
    4. Select Memory Available Megabytes for each client operating system to enable
    5. Select Overrides -> Override this Rule -> For all objects of class
    6. Check the box next to Enabled, change the Override Value to True and click OK
    7. Repeat steps 3 to 6, searching for:
      • Processor % Processor
      • Processor Queue

    More information is in the Management Pack Guide.

    Exchange 2007 Management Pack

    By default, the Microsoft Exchange 2007 Management Pack will not automatically discover any Exchange 2007 Server roles, and no monitoring is distributed to Exchange 2007 servers.

    Initially, the only discovery that runs automatically is called the Exchange 2007 Discovery Helper Discovery. It is a lightweight registry discovery that runs on all Windows servers. Its only purpose is to discover Exchange 2007 servers in your environment without actually starting monitoring.

    To verify that Discovery Helper has discovered your Exchange 2007 servers

    1. Ensure that you have not scoped your views.
    2. Go to the Discovered Inventory view in the Monitoring section of the Operations console.
    3. Right-click and choose Select Target Type.
    4. In the Look for field, type Exchange 2007 Discovery Helper, select it, and then click OK. A list of Exchange 2007 servers appears with a status of “Not Monitored.”

    If no Exchange 2007 servers are discovered, you might want to make the discovery run more frequently than the default. You can change the frequency of the Exchange 2007 Discovery Helper Discovery in Object Discoveries located under Authoring in the Operations console.

    To enable Exchange 2007 Server Role Discovery

    1. Go to the Object Discoveries node located under Authoring in the Operations console.
    2. In the Look for field, type Exchange 2007 Server Role and click Enter. A list of Exchange 2007 Server Role Discoveries appears. You need to enable Server Role Discoveries of the following discoveries:

    Discovery Name

    Description

    Exchange 2007 CCR Clustered Mailbox Server Role Discovery

    Discovers CCR and SCC clustered Mailbox servers

    Exchange 2007 CCR Node Role Discovery

    Discovers CCR node servers in a CCR cluster (the physical nodes)

    Exchange 2007 Standalone CCR Node Discovery

    Discovers standalone CCR node roles (nodes that are participating in log shipping but are not part of an active Mailbox server) and standalone mailbox roles

    Exchange 2007 CAS Role Discovery

    Discovers Client Access server roles

    Exchange 2007 Hub Transport Role Discovery

    Discovers Hub Transport server roles

    Exchange 2007 Edge Role Discovery

    Discovers Edge Transport server roles

    Exchange 2007 UM Role Discovery

    Discovers Unified Messaging (UM) roles

    For example, to enable discovery of all Hub Transport servers, right-click the Exchange 2007 Hub Transport Role Discovery and select Overrides\Enable the Object Discovery\for all objects of type Exchange 2007 Discovery Helper. If you want, you can choose to discover servers using a group (containing Exchange 2007 Discovery Helper instances) or a single instance of Exchange 2007 Discovery Helper. It is also possible to use a group containing the computer objects of the Exchange servers.

    More information is in the Management Pack Guide and also on the Operations Manager blog.

    Exchange 2010 Management Pack

    Importing the Exchange 2010 Management Pack on the Release Candidate of Essentials 2010 will cause the following alert to be generated:

    Critical hotfixes required for reliable operation of the Exchange Server 2010 and other management packs are not installed on this server. Please see the appropriate KB article for more information, and to download the required hotfix.

    The hotfixes referred to by this alert are included in the released version of Essentials 2010.

    These updates resolve issues affecting state rollup using dependency monitors. These updates allow the Exchange Server 2010 Management Pack to accurately monitor whether Exchange databases are mounted. Without these updates you are also likely to see inaccurate availability reporting.

    If desired, you can disable this alert:

    1. Go to the Authoring workspace
    2. Expand Management Pack Objects and select Rules
    3. In the Look For box (press Ctrl-F if it is not visible) enter SCOM and click Find Now
    4. Select The required SCOM hotfixes for Exchange MP are not installed.
    5. Select Overrides -> Disable the Rule -> For all objects of class

    This is only a temporary workaround for use with the RC and should be reverted when upgrading to the RTM version of Essentials 2010.

    More information is in the Management Pack Guide

    SQL Server 2008 Management Pack

    Monitoring SQL 2008

    A number of workflows in the SQL Server 2008 Management Pack run scripts, which rely on SQL Data Management Objects (SQL-DMO) to query information from the SQL Server. SQL-DMO is now deprecated and is not shipped as a part of SQL Server 2008. Every system with SQL Server 2008 that will be monitored must have SQL-DMO installed from the Microsoft SQL Server 2005 Backward Compatibility Components.

    To install SQL-DMO on computers running SQL Server 2008:

    1. On the Microsoft SQL Server 2008 Feature Pack, August 2008 download page, in the Microsoft SQL Server 2005 Backward Compatibility Components section, download the package that is appropriate for the version of SQL Server.
    2. Run the .msi file on the computers running SQL Server 2008 that the SQL Server 2008 Management Pack will monitor.
    3. On the Feature Selection screen, ensure that the SQL Distributed Management Objects (SQL-DMO) feature is set to This feature will be installed on local hard drive. None of the other features are required for the SQL Server 2008 Management Pack.
    4. Complete the installation wizard to install the SQL-DMO backward compatibility components.

    These issues may be fixed in a future release of the SQL Server 2008 Management Pack. When an updated version of a management pack is available you will see a yellow notification bar at the top of the Computers workspace in the Essentials console.

    Alerts

    If you are using the Express edition of SQL (installed by Essentials) you will see the following errors:

    Warning Service Check Data Source Module Failed Execution

    Warning Service Check Probe Module Failed Execution

    Both errors will mention the following workflow:

    Workflow name: Microsoft.SQLServer.2008.DBEngine.FullTextSearchServiceMonitor or

    Workflow name: Microsoft.SQLServer.2005.DBEngine.FullTextSearchServiceMonitor

    This will happen on any system that has SQL installed without the Full Text Search Engine. You can apply an override on that monitor to disable it for the systems that don't have that service installed.

    To disable these monitors, perform the following steps:

    1. Go to the Authoring workspace
    2. Expand Management Pack Objects and select Monitors
    3. In the Look For box (press Ctrl-F if it is not visible) enter Full Text and click Find Now
    4. In turn, select each of the SQL Server Full Text Search Service Monitor (one for SQL 2005, and the other for SQL 2008)
    5. Select Overrides -> Disable the Monitor -> For all objects of class

    More information is in the Management Pack Guide.

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