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  • Blog Post: Microsoft Operations Framework (MOF) 4.0, Simplifying IT Service Management

    On Tuesday at the Microsoft Management Summit we presented a breakout session on the new Microsoft Operations Framework 4.0 . It was really exciting to finally be able to show MOF 4.0 off, since we’ve been working on it for the last year. And today Brad Anderson formally announced the release MOF 4.0...
  • Blog Post: System Center Service Manager 2010: An Integrated Platform for IT Service Management

    As mentioned in Brad Anderson’s blog that covered the opening of MMS as well as in the Service Manager team blog , Tuesday saw the announcement of the eagerly awaited RTM of Service Manager 2010 (build 5826) with the immediate availability of the product trial . The sessions this week at MMS 2010 have...
  • Blog Post: Service Manager Beta 1 Now Available for Download

    I’m pleased to announce that the new beta of System Center Service Manger is now available. This beta includes the updated infrastructure components that will both deliver the performance we are targeting for the release and support our objective of delivering an IT service desk that is tightly integrated...
  • Blog Post: Service Level Dashboard 2.0 for Operations Manager 2007 R2 now available

    The Service Level Dashboard Management Pack 2.0 for System Center Operations Manager 2007 R2 was delivered late last week by the Microsoft Solution Accelerators team, and is available for you to download today from the System Center Catalog . Assisting you in tracking, managing, and reporting on your...
  • Blog Post: Service Manager On A Road Trip to Vegas

    With MMS just around the corner I’m starting to turn my thoughts to the breakout session we’ll be running there to talk about System Center Service Manager. (Obviously I’m also thinking about five days in Las Vegas – not sure if that is going to be a good thing or a bad thing but I know it’s going to...