Somewhere between the physical and the virtual
System Center Blogs
Configuration ManagerThe team that supports Configuration Manager.
OrchestratorA blog by the teams who make and support Orchestrator.
Operations ManagerThe folks who make and support Operations Manager.
Data Protection ManagerBlog done by the Data Protection Manager product and support teams.
Service ManagerCommunications from the System Center Service Manager team.
Virtual Machine ManagerThe team that makes and supports Virtual Machine Manager.
System Center HomeThe home page for System Center on the Web.
System Center on TechNetTechNet's agglomerated resources on System Center.
myITforum.comRod Trent's Web site primarily focused on systems and configuration management.
SystemCenterCentral.comThird-party site that pulls together stuff across the SC suite.
Deployment ForumCommunity site about Windows deployment matters.
The Blogcast RepositoryWhere you'll find technical videos, blogs, forums and more on Config Manager as well as other System Center products.
FAQShop.comHints, tips, answers, FAQs on Microsoft's systems management products.
Virtualization FeedMaster aggregator of blog posts and twitters on virtualization.
Virtualization HomeFor all pertaining to the Microsoft Virtualization story.
Hi everyone, this is Siddharth Jha from the DPM team and I wanted to bring a product support related update to your attention.
Microsoft has added a new type of support incident that has an email-only support option. We offer this as a part of our paid Microsoft Software Assurance Support program in order to make sure that you can get the help you need while you test, implement and use our products.
These email-only incidents are free of charge to customers with Software Assurance, and assistance is provided via email rather than a phone call or remote support (e.g. connecting to your server). Every response from us occurs within approximately 24 hours (excluding weekends). This new offering is a wonderful option for general issues like how to do a certain thing with the software or what the best practices around a feature of product may be.
This new email based support option is not ideal for extremely complex technical scenarios where a support engineer may need access to the server on a real time basis. In other words, this support option is NOT for situations when you require urgent, real-time or phone-based interactions.
If you need phone based support, real-time assistance or the issue is very urgent, you can still call our support center and have a Customer Service Representative create a phone based Service Request just like you always could before. Here are the phone support numbers for the different regions:
If you are located in US or Canada, please call 1-800-936-4900
If you are located in India, please call 1-800-419-5666
If you are located in other countries or regions, please go to the website below and select the appropriate product to find the proper instructions for your area:
Get the latest System Center news on Facebook and Twitter:
System Center All Up: http://blogs.technet.com/b/systemcenter/ System Center – Configuration Manager Support Team blog: http://blogs.technet.com/configurationmgr/ System Center – Data Protection Manager Team blog: http://blogs.technet.com/dpm/ System Center – Orchestrator Support Team blog: http://blogs.technet.com/b/orchestrator/ System Center – Operations Manager Team blog: http://blogs.technet.com/momteam/ System Center – Service Manager Team blog: http://blogs.technet.com/b/servicemanager System Center – Virtual Machine Manager Team blog: http://blogs.technet.com/scvmm
Windows Intune: http://blogs.technet.com/b/windowsintune/ WSUS Support Team blog: http://blogs.technet.com/sus/ The AD RMS blog: http://blogs.technet.com/b/rmssupp/
App-V Team blog: http://blogs.technet.com/appv/ MED-V Team blog: http://blogs.technet.com/medv/ Server App-V Team blog: http://blogs.technet.com/b/serverappv
The Forefront Endpoint Protection blog : http://blogs.technet.com/b/clientsecurity/ The Forefront Identity Manager blog : http://blogs.msdn.com/b/ms-identity-support/ The Forefront TMG blog: http://blogs.technet.com/b/isablog/ The Forefront UAG blog: http://blogs.technet.com/b/edgeaccessblog/
Comments in this blog are open and monitored for each post for a period of one week after the posting date. If you have a specific question about a blog post that is older than one week, please submit your question via our Twitter handle @System_Center