Hi Service Manager Fans,

Tech Ed 2011 is upon us!!!  I’m excited to catch up with everyone and share what’s been happening and what’s coming with System Center and specifically Service Manager.

Here’s the list of Service Manager sessions at Tech Ed, please make sure to come check them out and especially come by the Service Manager kiosk and say hi to the Service Manager extended team of Engineers and Consultants from around the world.

Session Code Name Date/Time Location
SIM 208 Management in the Datacenter Monday 1:15pm C211
SIM 209 Microsoft System Center Service Manager - A Deep Dive on How to Automate ITIL or MOF Wednesday 8:30am B103
SIM 210 Sneak Peak at Microsoft System Center Service Manager 2012 Thursday 2:45pm B309
SIM 335 Automation - Service Manager & Orchestrator - Better Together Wednesday 3:15pm C208
SIM 340 Extending Microsoft System Center Service Manager - Modeling your Business Process Wednesday 5pm C201
SIM 362 Monitoring IT as a Service with Microsoft System Center Thursday 4:30pm B103
SIM 372INT How to Deploy and Configure Microsoft System Center Service Manager Tuesday 10:15am B304
SIM 373INT Stump The Microsoft System Center Service Manager team Tuesday 5pm B302
SIM383INT Managing the Datacenter: Ask a Panel of Experts Thursday 8:30am B304
SIM??? Taking the Next Step in IT GRC Wednesday 1:30pm TBD

In addition to the sessions above there are some great Hands On Labs to check out in Hall B1

  • SIM371-HOL Building a Microsoft System Center Service Manager Test Lab - Hall B1
  • SIM372-HOL Incident and Change Management in Microsoft System Center Service Manager 2010 - Hall B1
  • SIM373-HOL Microsoft System Center Service Manager 2010 Data Warehouse and Reporting - Hall B1
  • SIM374-HOL IT Governance, Risk and Compliance Configuration in Microsoft System Center Service Manager 2010 - Hall B1

Thanks for reading and I’ll see you at Tech Ed!

Sean

 
July 2010 295

Sean Christensen
Senior Technical Product Manager, ITIL v3 Expert
System Center Service Manager, IT Process & Compliance
System Center, Management & Security Division
Email: sean.christensen@microsoft.com Twitter: @SeanC_MSFT