Somewhere between the physical and the virtual
More announcements ...
Hi Service Manager fans!
A while back I facilitated a series of Service Manager Deep Dive sessions for partners and customers on specific capabilities within Service Manager. Enjoy! I’ve also now fixed the broken links.
Incident & Problem Management Deep Dive
SCSM Deep Dive Session Incident Management 2.8.11 from Sean Christensen on Vimeo.
Change Management Deep Dive
Feb 08 10.30 [SCSM Deep Dive Session Change M...] from Sean Christensen on Vimeo.
CMDB and Connector Framework
SCSM Deep Dive Session CMDB and Connectors 2.8.11 from Sean Christensen on Vimeo.
Data Warehouse and Custom Reporting
Feb 09 09.06 [SCSM Deep Dive Session Reportin...] from Sean Christensen on Vimeo.
Customizing Service Manager
SCSM Deep Dive Session Customization 2.9.11 from Sean Christensen on Vimeo.
Sean Christensen Senior Technical Product Manager, ITIL v3 Expert System Center Service Manager, IT Process & Compliance System Center, Management & Security Division Email: firstname.lastname@example.org Twitter: @SeanC_MSFT