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I have posted a new Opalis – Service Manager runbook sample over on the Opalis Blog where we want to add a user as an approver of a Review Activity in a Change request.
This sample is a good example of how integrated the System Center solutions are, and how powerful the Opalis automation engine can be. It also highlights how sometimes things are not what they appear, and with a little testing we can find the answer!
You can read the post here: http://blogs.technet.com/b/opalis/archive/2011/03/15/opalis-add-a-user-to-a-service-manager-review-activity.aspx
See you at MMS next week where we have a whole new set of Opalis demo’s to show you
Adam Hall Sr. Technical Product Manager, Opalis
What about integration with non-Microsoft change management applications such as Remedy?
@John Yes, you could also do this with other solutions through the Integration Packs. This is just a small example to help show how to do these things. More infomration is on the Opalis Blog blogs.technet.com/opalis
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