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Service Manager Sessions at MMS 2011

sechrist1

10 Mar 2011 12:27 AM

Comments 0

Hi Service Manager Fans,

MMS 2011 is fast approaching, not long to go now. I’m excited to catch up with everyone and share what’s been happening and what’s coming with System Center and specifically Service Manager.

Here’s the list of Service Manager sessions at MMS, please make sure to come check them out and especially come by the Service Manager kiosk and say hi to the Service Manager extended team of Engineers and Consultants from around the world.

Day	Time	Session Title
Tuesday	2:15pm	BB13 – Simplifying and Automating IT Governance, Risk & Compliance
Wednesday	11:45am	BB14 – System Center Service Manager: A Deep Dive into Automating ITIL and MOF
Wednesday	10:15am	BB15 – System Center Service Manager 2010 R2 Overview
Wednesday	10:15am	BB20 – Monitoring IT as a Service with System Center
Thursday	10:15am	BB25 – System Center Service Manager 2010: Troubleshooting and Notes from the Field
Thursday	10:15am	BB32 – Showtime for System Center: Management of the Common Platform
Monday	4:30pm	BB34 – System Center Service Manager: Intro to Implementing your IT Processes
Thursday	2:30pm	BB35 – Extending System Center Service Manager: Modeling your Business Process
Wednesday	4:00pm	BB52 – Service Manager & Opalis – Automation and Compliance in Action
Tuesday	10:15am	BG01 – Using System Center Service Manager for Incident, Change & Problem Management

In addition to the sessions above there are some great Hands On Labs and Instructor Led Labs to check out.

IB09 ILL: Automating IT Processes on Service Manager 2010

IB10 ILL: Incident and Change Management in Service Manager 2010

IB11 ILL: Service Manager 2010 Data Warehousing and Reporting

LB09 HOL: Automating IT Processes on Service Manager 2010

LB11 HOL: Service Manager 2010 Data Warehouse and Reporting

LB12 HOL: Service Manager Integration with System Center

LB13 HOL: IT Governance, Risk & Compliance Configuration in Service Manager 2010

Thanks for reading and I’ll see you at MMS!

Sean

Sean Christensen
Senior Technical Product Manager, ITIL v3 Expert
System Center Service Manager, IT Process & Compliance
System Center, Management & Security Division
Email: sean.christensen@microsoft.com Twitter: @SeanC_MSFT

The System Center Team Blog

Service Manager Sessions at MMS 2011

Service Manager Sessions at MMS 2011