This is a free, online self-study resource for our partners and customers to learn more about Service Manager 2010. It is a collection of online documentation, recorded webcasts and hands on labs. 

Resources provided include:

  • Articles
  • Videos
  • Virtual Labs

Microsoft System Center Service Manager delivers an integrated platform for automating your organization’s IT Service Management best practices and adapting them to meet your organization’s requirements. Service Manager can help your organization to increase productivity, reduce costs, improve resolution times, and meet compliance standards. Its built-in processes are based on industry best practices such as those found in Microsoft Operations Framework (MOF) and the IT Infrastructure Library (ITIL).

Go check out the Ramp Up now!


http://technet.microsoft.com/en-us/ff776316.aspx 

   Adam Hall 
   Sr. Technical Product Manager
  
   System Center 

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