Browse by Tags

Tagged Content List
  • Blog Post: How to manually remove all of WSUS

    NOTE: This article is out of date and no longer applies. We are researching alternaitves and will post them here when available. ===== Hey, let's face it, bad luck can strike the best of us, so if you find yourself in a position where your WSUS box is corrupt beyond repair, the regular uninstall...
  • Blog Post: EEHndlr WARNING: Failed to populate ServiceStartup entries in Cache: error 0x80070002

    The EMEA Core Team posted a great tip on a WSUS related error they've been seeing lately: When running updates from WSUS 3.0 SP1 we are seeing the following error messages in the Windows Update Agent Log File C:\Windows\WindowsUpdate.log.  We see these messages on all of our target Windows 2003...
  • Blog Post: Troubleshooting the WSUS synchronization process

    Yesterday I posted some general tips on troubleshooting the WSUS installation process and today we're going to take a quick look at troubleshooting synchronization. When troubleshooting synchronization issues you need to make sure you have the basics covered. This includes: Make sure you can browse to...
  • Blog Post: WSUS: Updates page times out while trying to view or approve updates

    Hello, Joe Tindale here from the WSUS team to give you some tips on those timeout errors you may see when trying to view or approve updates. This problem is prevalent on WSUS2 but it can happen on WSUS3 as well. It usually happens when a large number of updates or clients are on the server, client detection...
  • Blog Post: WSUS clients fail with WARNING: SyncServerUpdatesInternal failed: 0x80244010

    Here’s an issue we have been seeing lately that I wanted to let you know about.  If you've just rolled out some new clients and are seeing these errors then this should explain why. ========  Issue: Newly built clients may fail to sync with the WSUS server with the following error: 2008...
  • Blog Post: Updated Knowledge Base articles for 10-26 through 11-1

    We had three updated Knowledge Base articles for the week - two on Microsoft Update and one on WSUS.  Links and titles are below: ======== Microsoft Update 949104 - How to obtain the latest version of the Windows Update Agent to help manage updates on a computer Published - Updated Microsoft Update...
  • Blog Post: Cannot synchronize WSUS - Synchronization stays at 0%

    Here's an interesting issue recently discovered by Joe Tindale, one of our top WSUS Support Escalation Engineers out in North Carolina: ======== Issue: When trying to synchronize a WSUS 3.0 SP1 computer, it may not sync and progress may remain at 0%. When this occurs you may not see any obvious errors...
  • Blog Post: Windows XP Service Pack 3 install fails with errors 0x8007f00d and 0x8007f02b

    I had an interesting case last week and since it was caused by applying a workaround for another issue I thought I’d mention it here in case anyone else ran into it.  What can happen is that when you try to install Windows XP Service Pack 3 (SP3) using WSUS, it may fail with a 0x8007f00d or 0x8007f02b...
  • Blog Post: WSUS client updates fail with error 80072F8F after configuring a self-signed certificate in IIS

    Here's a cool tip that was sent to me by Joao Madureira, a Support Escalation Engineer in our WSUS group.  If you want to use a self-signed cert in IIS7 for your WSUS clients then you'll want to take a look at this one: ======== Issue: After installing WSUS on a Windows 2008 server and enabling...
  • Blog Post: Troubleshooting and data gathering for WSUS

    I was working with the Windows Server Update Services (WSUS) support team a few months back looking for a way that we could help reduce the amount of time it takes to resolve a case as well as reduce the number of incidents we get, and one of the things that was suggested at the time was a site explaining...
  • Blog Post: WUAHandler.log - Failed to Add Update Source for WUAgent - Error = 0x80040692

    Here's a great tip on an issue you may run into if your using WSUS and ConfigMgr 2007 for updates and defining settings via a Group Policy.  This one comes from Anjana Kaku Tyagi, a Support Engineer in our Manageability group: ======== Issue: While trying to configure Software Update Point in SCCM...
  • Blog Post: WSUS: Clients fail to update with error code 0x80190194

    Here's a great tip from Rob Coffey, a real life WSUS support engineer from North Carolina. We've seen reports of this occurring if you upgrade to WSUS Service Pack 1 and then remove the SP although I haven't been able to confirm this myself. If you have a bunch of clients trying to get updates and failing...
  • Blog Post: .NET Framework updates not being offered to Windows XP SP3 computers

    A week or so back I mentioned that KB943729 is detected as not applicable on Windows XP Service Pack 3 computers but I should also probably mention that this applies to a couple of the latest .NET Framework updates as well.  For example, you may have noticed that a .NET Framework 2.0 or 3.0 update...
  • Blog Post: Cool WSUS troubleshooting tools and script examples

    You're probably already well aware of Microsoft's CodePlex open source project hosting website but in case you're not, it's home to a ton of great tools and scripts including a virtual salad of awesome tools for managing and troubleshooting WSUS.  We've mentioned some of the tool such as AUdbgTrace...
  • Blog Post: Troubleshooting WSUS downloads

    Monday and Tuesday we talked briefly about some basic troubleshooting steps for WSUS setup and synchronization, and today I'm going to talk about troubleshooting downloads. When troubleshooting downloads to the WSUS server, WSUS sends a requests to BITS to download the patches to the WSUS local update...
  • Blog Post: Troubleshooting WSUS

    If you've been working with WSUS for a while then you're probably already aware of http://www.wsuswiki.com but if not you should stop by and check it out.  One of the cool things about the site is that all information provided on the site is written, validated and edited by users like you. Anyone...
  • Blog Post: WSUS: Client machines stop getting updates and return HTTP 404 when attempting to download content

    Here's an interesting issue that Mike Johnson, one of our WSUS Support Escalation Engineers, came across the other day. If you find that your clients are failing to download content files with an EXE extension you might be running into the same issue. ======== Issue: Windows Server Update Services...
  • Blog Post: WSUS: Read this before installing your next WSUS 3.0 computer

    We still gets quite a few support calls concerning problems caused by some sort of prerequisite issue so I thought it might be a good idea to post a link to the pre-install considerations you should be aware of before setting up a new Windows Server Update Services 3.0 box.  Some of these are obvious...
  • Blog Post: Examining some common problems for the Software Updates Client Agent

    Here’s another great post on troubleshooting updates put out by our very own Brent Dunsire.  This was originally targeted towards the update client agent in ConfigMgr 2007 but I figure there’s enough overlap that  you might find it helpful as well.  Enjoy! ======== Hello System Center...
  • Blog Post: Troubleshooting WSUS clients

    Client communication When troubleshooting clients, the first thing you'll want to look at is the windowsupdate.log which will be in c:\%windir%\Windowsupdate.log. In order to understand how to read the windowsupdate.log , the reference for it is located at: http://support.microsoft.com/kb/902093 The...
  • Blog Post: Error code when you use Windows Update or Microsoft Update to install updates: 0x737D

    Just an FYI on a new KB article that we recently published. This one discusses an issue where when you install updates by using Windows Update or Microsoft Update, you receive the following error code: 0x737D Additionally, you may receive the following error message: SQL Server Setup cannot...
  • Blog Post: WSUS: KB943729 detected as not applicable on Windows XP SP3 installations

    We're getting a few calls on this one so I thought it would be worth a mention here.  Thanks to Joe Tindale for bringing this to my attention: ======== Issue: You try to deploy KB9432729 -  Information about new Group Policy preferences in Windows Server 2008 via WSUS to Windows XP Service...
  • Blog Post: Examining some common problems for Software Update Points

    Here’s a great article that our Product Quality Program Manager for Configuration Manager recently posted to our ConfigMgr support team blog.  It mainly has to do with issues you might see running WSUS with ConfigMgr 2007 but I figured there might be some overlap so I thought a post here would be...
  • Blog Post: WSUS Troubleshooting Survival Guide

    Our very own Yuri Diogenes posted the first draft of his guide for troubleshooting Windows Server Update Services (WSUS) over on the TechNet Wiki.  Not only does it walk you through how WSUS works and how to troubleshoot it, but since it’s on the Wiki you can actually enhance the guide by identifying...
  • Blog Post: WSUS: Downloadmgr error 0x80072AFC after approving updates

    I was talking with my good friend Joao Madureira about some of the recent issues he's been seeing on WSUS and he pointed me to an interesting one where you get an 0x80072AFC error after approving updates.  We didn't see a lot of documentation on this already so we decided to post his analysis here...